Selected Edition
Dynamics 365 for Customer Service, Enterprise Edition for Faculty
Starting at
$52.30
/user /month
Selected Add-on
-1

Select an edition for this product

Dynamics 365 for Customer Service, Enterprise Edition for Faculty

  • $52.30
    user /month
    12 month contract
  • Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams.
  • Licensed users access.
  • Core customer service capabilities.
  • Lower price than competitors.

Dynamics 365 for Customer Service, Enterprise Edition Device for Faculty

  • $79.70
    user /month
    12 month contract
  • User subscription that includes Dynamics 365 for Customer Service, Enterprise edition.

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) Device CAL for Faculty

  • $67.80
    user /month
    12 month contract
  • Device CALs license access on a device.
  • Device CALs economical and administrative sense.
  • Workers sharing devices benefit.
  • Especially shift-based work scenarios.

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) User CAL for Faculty

  • $44.40
    user /month
    12 month contract
  • User CALs are assigned on a “named user” basis.
  • User CAL for roaming.
  • Access across multiple devices.
  • Suitable for employees.
  • Unknown devices or excess users.
  • Corporate network access.

Dynamics 365 for Customer Service, Enterprise Edition Transition Offer for CRMOL Pro Add-On to O365 Users for Faculty

  • $32.20
    user /month
    12 month contract

Add-ons available for selected edition

Dynamics 365 for Customer Service Chat for Faculty

    $42.00
    user /month
  • 12 month contract
  • User subscription that includes Dynamics 365 for Customer Service Chat.

Dynamics 365 Customer Service Digital Messaging add-on for Faculty

    $41.30
    gigabyte /month
  • 12 month contract
  • User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS (requires additional contract with Telesign), FB Messenger, and Whatsapp.

Dynamics 365 Field Service - Resource Scheduling Optimization (Nonprofit Staff Pricing)

    $21.00
    user /month
  • 12 month contract
  • Dynamics 365 Field Service, Enterprise Edition - Resource Scheduling Optimization.

Dynamics 365 Customer Service unified routing add-on for Faculty

    $160.00
    user /month
  • 12 month contract
  • This is an overage SKU that provides additional capacity for unified routing in Dynamics 365 Customer Service.

Dynamics 365 Customer Service Call Intelligence Minutes Add-on for Faculty

    $8.30
    user /month
  • 12 month contract
  • This license is required if an individual with Voice SKU permissions exceeds the seeded call intelligence minutes per month threshold.
  • Purchase of this license grants 500 additional minutes per tenant.

Dynamics 365 Customer Service Digital Messaging and Voice Add-in for Faculty

    $49.50
    user /month
  • 12 month contract
  • Enable digital messaging, voice channels and associated capabilities within Customer Service Enterprise.

Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on for Faculty

    $68.80
    user /month
  • 12 month contract
  • This license is required if an individual with Voice SKU permissions exceeds the seeded voicebot minutes per month threshold.
  • Purchase of this license grants 500 additional minutes per tenant.

Dynamics 365 Customer Service Voice Channel Add-in for Faculty

    $41.30
    user /month
  • 12 month contract
  • Enable the Customer Service voice channel and associated capabilities within Customer Service Enterprise.