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Dynamics 365 for Customer Service Enterprise Edition (Nonprofit Staff Pricing)
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Back to Microsoft Dynamics 365 Customer Service (Nonprofit Pricing)
Selected Edition
Dynamics 365 for Customer Service Enterprise Edition (Nonprofit Staff Pricing)
Starting at
$23.80
/user /month
Buy Now
Selected Add-on
-1
Buy Now
Back to Microsoft Dynamics 365 Customer Service (Nonprofit Pricing)
Back to Microsoft Dynamics 365 Customer Service (Nonprofit Pricing)

Select an edition for this product

Dynamics 365 for Customer Service Enterprise Edition (Nonprofit Staff Pricing)

  • $23.80
    user /month
    12 month contract
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  • Microsoft Dynamics 365 for Customer Service is the recommended choice for your customer support teams.
  • User subscription that includes Dynamics 365 for Customer Service, Enterprise edition.

Add-ons available for selected edition

Dynamics 365 for Customer Service Chat (Nonprofit Staff Pricing)

    $42.00
    user /month
  • 12 month contract
Add to Order Added Remove
  • User subscription that includes Dynamics 365 for Customer Service Chat.

Dynamics 365 Customer Service Digital Messaging add-on (Nonprofit Staff Pricing)

    $18.80
    gigabyte /month
  • 12 month contract
Add to Order Added Remove
  • User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS (requires additional contract with Telesign), FB Messenger, and Whatsapp.

Dynamics 365 Field Service - Resource Scheduling Optimization (Nonprofit Staff Pricing)

    $21.00
    user /month
  • 12 month contract
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  • Dynamics 365 Field Service, Enterprise Edition - Resource Scheduling Optimization.

Dynamics 365 Customer Service unified routing add-on (Nonprofit Staff Pricing)

    $320.00
    user /month
  • 12 month contract
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  • This is an overage SKU that provides additional capacity for unified routing in Dynamics 365 Customer Service.

Dynamics 365 Customer Service Call Intelligence Minutes Add-on (Nonprofit Staff Pricing)

    $3.80
    user /month
  • 12 month contract
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  • This license is required if an individual with Voice SKU permissions exceeds the seeded call intelligence minutes per month threshold.
  • Purchase of this license grants 500 additional minutes per tenant.

Dynamics 365 Customer Service Digital Messaging and Voice Add-in (Nonprofit Staff Pricing)

    $22.50
    user /month
  • 12 month contract
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  • Enable digital messaging, voice channels and associated capabilities within Customer Service Enterprise.

Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on (Nonprofit Staff Pricing)

    $31.30
    user /month
  • 12 month contract
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  • This license is required if an individual with Voice SKU permissions exceeds the seeded voicebot minutes per month threshold.
  • Purchase of this license grants 500 additional minutes per tenant.

Dynamics 365 Customer Service Voice Channel Add-in (Nonprofit Staff Pricing)

    $18.80
    user /month
  • 12 month contract
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  • Enable the Customer Service voice channel and associated capabilities within Customer Service Enterprise.