Fusion Connect

Comprehensive managed service provider

Microsoft Services

Our team of highly skilled and certified consultants work with clients to assess their current business needs, evaluate their existing license structure with Microsoft, and identify areas where services can be converged. This includes restructuring licensing contracts and implementing services like Microsoft Teams Calling Services, unifying employees on a single platform, and freeing up IT resources to focus on more strategic initiatives.

Fusion Connect’s Managed Microsoft Services Portfolio

  • Microsoft Teams Calling Services - This service allows you to easily turn Teams into a complete business phone system backed by Fusion Connect's comprehensive service guarantees, including on-time installation and 100% availability for UCaaS services. You can make calls on any device, including PCs, smartphones, tablets, and Teams-enabled desk phones.
  • Microsoft Cloud Solutions Provider - As a Microsoft Cloud Solution Provider (CSP), Fusion Connect accelerates digital transformation by unlocking the power of Microsoft and the cloud. In addition, we can provide more flexible licensing and billing options, and real-time Tier 1 support for Microsoft 365.
  • Microsoft Consulting Services - Our services cover a broad range of customer needs. Whether you need to assess your current Microsoft licensing, implement Microsoft Teams Calling services, or migrate your Microsoft tenant due to a merger or acquisition, we have a team of certified consultants ready to make this happen without impacting your business operations.
  • Microsoft 365 - The mobile workforce demands robust connectivity and access to sophisticated apps and services on any device. The comprehensive features in Microsoft 365, combined with Fusion Connect’s connectivity and security services, create the powerful solution today’s business users need to keep up with the demands of a digital world.

Managed Communications

Choosing to use a Managed Communications Service Provider means having the opportunity to move away from dealing with expensive, on-site communications hardware or equipment. Plus, transitioning to a unified communications model will free up budget and company resources.

Fusion Connect’s Communications Portfolio

  • Hosted Voice (VoIP) - Leave behind bulky PBX hardware. Enable staff to work from anywhere, without sacrificing the high-end features you need.
  • SIP Trunks - Get excellent call quality, and even better cost savings while connecting your business locations and users.
  • Unified Communications as a Service (UCaaS) - We offer both Microsoft Teams and Cisco Webex. Your workforce will have the collaboration tools they need to move the business forward.
  • POTS Line Transformation - Simplify the management and scalability of your telephony and landline services by transitioning from analog services to digital services.
  • Microsoft Teams Calling Services - Make communication simpler for your employees with one phone number across all devices with Operator Connect.
  • VoIP Fax - Faxing from anywhere using a simple, secure online portal. Add as many users as you want and get unlimited faxing for one low price.
  • Contact Center as a Service (CCaaS) - Connect customers to answers and build lasting relationships, while lowering costs.
  • Phones & Hardware - Choose from a wide range of HD office desktop phones, including multi-line, video, touchscreen, cordless, and conference phones.

Managed Connectivity

Connectivity is the key to business success. With your workforce located anywhere, each employee needs a secure, reliable connection to the business. Business connectivity is more than simply providing internet access. Fusion Connect guarantees reliability, resilience, and performance. We manage and monitor the entire connectivity infrastructure.

Fusion Connect’s Connectivity Portfolio

  • Connectivity Comparison - Compare our suite of internet connectivity services to find what’s right for your business.
  • Managed SD-WAN - SD-WAN can improve the quality of your Internet connection by simplifying network management, securing your data, and optimize app performance.
  • Broadband - Always-on, basic business broadband connectivity. Includes Asymmetrical Ethernet, Cable, and Fiber.
  • Dedicated Internet Access (DIA) - Power your business to its maximum potential with fast, dedicated bandwidth with symmetrical speeds up to 100 Gbps. Includes Fiber Optic Internet, and Symmetrical Ethernet.
  • Wireless Access - Secure and reliable high-speed wireless broadband internet. Speeds up to 10 Gbps.

Managed Security

Managing the risk to endpoint devices and maintaining compliance is more challenging today than ever before. CISOs have millions of assets to view, manage, secure, and protect. They need complete visibility and control of all devices across a distributed landscape. All while being agile enough to complete impromptu audits and meet ever-changing compliance requirements. Fusion Connect’s comprehensive suite of solutions is flexible to meet your needs. Delivering right-sized, best-of-breed technologies across one or more sites. A dedicated installation project manager and priority tech support join your team every step of the way. From full-solution design engineering to a complete Managed Security Service Provider engagement. Backed by industry-leading guarantees.

Fusion Connect’s Security Portfolio

  • Advanced Edge Security - Managed next-generation firewall with Unified Threat Management (UTM).
  • Remote Access VPN - Remote VPN with multi-factor authentication. Plus, a cloud directory to synchronize users from multiple directories.
  • Endpoint Detection & Response (EDR) - An unmanaged EDR solution.