ServiceMax Zinc
Intelligent remote service
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Drive key metrics and deliver exceptional service to customers
ServiceMax Zinc connects technicians in real-time with the people and information needed to confidently get the job done quickly and correctly, allowing organizations to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Efficient service resolution is a key success indicator for you and your customers. To power efficient service resolution, your technicians need to connect with the people and information that can help them solve issues quickly. This includes having a way to receive the right knowledge at the right time, right away.
Top Features
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Equipment-Centric Approach
Gain deep visibility into your entire service delivery operations on ServiceMax. From equipment and contract records to preventive maintenance and uptime, to efficiency and upsell opportunities, ServiceMax transforms field service delivery.
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Solution for Big Jobs
A complete field service solution from contract entitlements to workforce optimization and scheduling with AI, to inventory and logistics, to preventive maintenance and connected field service.
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Mobile and Offline
ServiceMax supports technicians in the field with the equipment information they need to deliver fast, comprehensive service, even when the internet is not available.
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Cloud-based Solutions
Built on the proven Force.com Platform, customers are up and running quickly with ServiceMax in a low-cost subscription model, tightly integrated to their CRM.
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Additional Information
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