Create omni-channel, communications-enabled workflows
Creating automated interactions is a breeze with Atmosphere® SmartFlows. Atmosphere® SmartFlows empowers employees across the entire workplace to create and manage omni-channel communication workflows. The simple drag-and-drop interface allows you to enhance your entire communications strategy in minutes. Whether you are in marketing, customer support, or just short on development resources, it’s easy to build, automate, and integrate communications anywhere your business needs it—no coding required!
Enhance Customer Experiences in Seconds
Quickly implement and adjust communication strategies. Atmosphere SmartFlows® is a drag and drop workflow builder that comes with templates, quick start tips, and award-winning support to get your solutions up and running quickly.
Provide self-service and take the strain off your agents. Allow customers to solve their own issues and escalate them to the best agent based on their location, the product they use, or a specific issue.
Enhance your existing infrastructure and introduce new capabilities. Integrate Atmosphere SmartFlows® with your CRM, database, billing system, or any system that supports APIs.
IntelePeer Atmosphere SmartFlows - How to Build a New Flow
From adding actions to assigning a number to your flow, learn how to configure and deploy your first flow with SmartFlows. Using SmartFlows Watch this video to learn more about how to build a new flow.
IntelePeer Atmosphere SmartFlows - How to Use Variables
Whether you are creating a message, including business logic in your flow, or receiving data from an external system, add variables to your flow to make your life easier and improve your customer’s experience.
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