IntelePeer Atmosphere Insights
Insights into all customer interactions
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Actionable visibility into customer interactions across omni-channels
Atmosphere® Insights gives you the power to understand your Messaging, Voice, and SmartFlows data to help you improve business workflows, customer interactions, and omni-channel communication. In harmony with the Atmosphere® Data API, aggregate or specific details are at your fingertips. It also offers analytics, artificial intelligence, and machine learning to provide a solution that answers the toughest communication questions. With intuitive visual dashboards and data streams, you get all the insights you need to ensure you are delivering the best possible experience to your customers.
Top Features
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Rich data analysis in real time
On-demand reporting, Omnichannel dashboards, and Historical trends.
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Details at your fingertips
Drilldown and filtering, Explore underlying data, and Location-based performance.
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Integrate with open APIs
Leverage existing apps and platforms, Automated data delivery, as well as Flexible reporting.
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Data alerts to your inbox
Set up threshold and anomaly notifications, Summary reports, and Schedule by frequency and time zone.
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