Speak directly with customers to deliver solutions to complex issues

Zendesk believes phone support is a powerful way for companies to help their customers--and, moreover, that it should fit seamlessly into a multi-channel support strategy. Zendesk Talk is cloud-based call center software that helps companies provide more personal, productive phone support. It’s built right into the Zendesk multi-channel support ticketing solution, allowing teams to deliver phone support from the same platform they use to manage all other customer conversations. Easy to set up and use. Zendesk Talk helps organizations boost agent productivity, improve cross-channel reporting, reduce costs and—most importantly—elevate the customer experience.

Starting at $0.04

Top Features

  • Embedded voice

    Add a call button to give your customers a seamless way to contact you in your mobile app or browser.

  • Unified conversations

    Handle calls, voicemails, and texts in the same space where you manage emails, chat, and social messaging.

  • Instant customer information

    Immediately set up phone numbers, voicemails, and text messages.