Lumen Voice Complete

by Lumen

Intelligent path to a simple conversation

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Features and Specifications

IP or TDM PBXs support direct connections to the public switched telephone network (PSTN) with no need for added conversion equipment.

  • Enhanced voice solution - Includes local, national and global calling services with toll-free/freephone and optional mobility call forwarding features.
  • Telephone number features - Telephone numbers have built-in virtual local presence and support optional mobility calling.
  • Voice encryption - Encryption uses Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP) together to establish high-grade security for every call. This provides a layered approach to safeguard your sensitive data and information.
  • Business continuity and redundancy features - Built-in business resiliency leverages network, telephone numbers and gateway options, and legacy PRI fallback solutions for comprehensive disaster recovery.
  • Flexible access - Option to use the Lumen® MPLS/ IP VPN services for additional security, reliability and redundancy; Lumen® Dedicated Internet Access; or bring your own bandwidth.
  • Emergency services options included - For end-user service locations offered within Lumen’s expansive voice footprint with self-service portal capabilities. Protect your mobile workforce with optional UC&C-ready advanced E-911 solutions.
  • Support multiple UC&C options - Our service is certified on multiple platforms, including Cisco® and Microsoft®.
  • Signaling - Our IP-centric network supports SIP and TDM equipment without sacrificing features and benefits.
  • Protocols - To maintain your call quality, we use uncompressed G.711 protocol to transport your voice traffic across our network. We also support a wide array of CODECs including G.729 for voice and T-38 for faxing.
  • Cost predictability - Voice resource sharing and optional bundled minute pricing plans help you predict and manage fixed and variable usage-based costs.

APIs

  • Securely deploy Voice Complete services on any platform using the latest RESTful API technologies, including:
  • Swagger/OpenAPI Specification 3.0 with downloadable YAML files.
  • Synchronous and asynchronous response.
  • Webhook/callbacks to receive real-time push notifications.
  • Interactive "try me" functionality and test environments.
  • Fast response times and microservices.
  • Process transactions through your chosen systems and gain deep insight into your services.
  • Lumen API Marketplace offers a single source for finding, consuming, and registering applications through a simple web registration and login process.
  • VC 911 Address Change API enables you to manage large numbers of Voice Complete telephone numbers and update addresses for emergency dispatch services.