Virtual agents
Automate virtual conversations with
customers without the need of a live
agent.
IPFone
Summary
IPFone
Communications & collaboration platform
Overview
Discover powerful, streamlined communications for business
Backed with over 24 years of industry experience, IPFone provides market-leading UCaaS, VoIP, SD-WAN, contact center solutions, and fiber Internet for business, all powered by Cisco's reliable and secure infrastructure. Our mission is to deliver the most comprehensive, secure, and reliable communications and collaboration platform that keeps businesses connected and productive. Enjoy a totally personalized onboarding experience by IPFone Employees from project management to installation and training.
Features and Benefits
Easy PBX - VoIP business phone system
A complete VoIP phone system for
business.
Microsoft teams
Integrate premium calling features
with your Microsoft Teams solutions.
CRM integration
Integrate cloud communications to your
existing CRM dashboard.
Call recording
Call recording quality management
solution.
Analytics
Cloud-based call center Analytics service.
Reviews
Customer Reviews
1-2 of 2 reviews
Pam C.
- Telecommunications
5/25/2022
IPFone Service & Support is Top Notch!
What do you like best?
Both my Channel Manager John Ficarra & my project manager Tony Shark make it easy to sell & implement. Most of the customer support team ( too many to name ) provide great support.
What do you dislike?
No way to track the Trouble Tickets with all the notes.
Additional Information
Questions And Answers
No questions have been asked.
Resources
IPFone - Cisco WebEx in Partnership - Datasheet
IPFone - Miller Legg - Case Study
IPFone - Carroll Fulmer - Case Study
IPFone - Webex Overview
With Webex, you can message, call or meet anytime, anyplace on any device.
IPFone - Analytics - Product Demo
Learn about IPFone's intuitive and user-friendly call analytics solution made for business.
IPFone - Integrator CRM
Watch this product demo video to learn more about IPFone Integrator CRM.
Brandon F.
Fast reliable service from IPFone
I always had a direct line of communication with my account manager, and was able to always resolve issues in a timely manner if they ever came up, which was very rare. We love the services that we used with IPFone and never had an issue with them!
That I can't use them at my new location or employment as they use another vendor.