Broadvoice b-hive Cloud Communications

by Broadvoice

All-in-one UCaaS & CCaaS solution

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Your team in one app

Call and collaborate from anywhere with a single cloud PBX communication solution that unifies business phones, video conferencing, texting and collaboration under a single phone number. Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.
A Single Platform: Your team can call, text, chat, initiate video calls, and even check virtual voicemail and fax from one window.
Simplified Management: Admins and users have access to a simple dashboard for business-wide and individual phone settings.
One Number. Any Device.: Call and text from your personal device with your work number via the b-hive mobile app.

Top Features

  • Unlimited International Calling

    Call globally to over 200 countries without overages.

  • Call Recording

    Includes 500 MB of storage per seat.

  • Auto Attendant

    Manage your company call menus from the admin panel.

  • Team Collaboration

    Messaging and softphone abilities to collaborate from anywhere.

  • Call Analytics

    Track inbound call breakdown, origin and demographics.

  • Mobile App

    Call recording, text, SMS from b-hive app.

  • One Number

    One number for calls, faxes and text messages.

  • SD-WAN

    Make your network VoIP ready and ensure call quality.

  • Call Paths

    A cost-effective pricing option for limited call volume.

  • Bursting

    Instantly expand your call capacity so there’s never a busy signal.

  • Visual Voicemail

    Speech-to-text lets you read voicemails from anywhere.

  • Virtual Fax

    Send and receive faxes by email.

Reviews

Resources

Broadvoice b-hive Cloud Communications - Manage Call Flows with Contact Center

The Broadvoice b-hive contact center is the perfect cloud solution for managing your call flow. You’re able to view which of your agents are on the phone, assisting a customer, on break or logged out.

Broadvoice b-hive Cloud Communications - Cloud PBX Dashboard Features

The Broadvoice b-hive dashboard allows you to have all your Cloud PBX features at your fingertips. You get a clear picture of call traffic, missed calls, busy, ring time before missing, and so much more.