Network services

As well as connectivity within Telehouse London Docklands site, we offer a range of internet and network services, CloudLink connectivity, as well as Dark Fibre and Ethernet connections to off-site locations worldwide via the KDDI global network.

Your link to the future

  • Telehouse’s Internet Services provide high-speed internet access, with direct connections to a large number of other carrier backbones. Our data centre network connectivity services also provide effective communication between all Telehouse Docklands sites via any IP-capable device that uses an Ethernet connection. Our full-scale End-to-End international network service delivered through our parent company KDDI can provide you with the infrastructure to deliver services to overseas subsidiaries and extend your reach by simply accessing the KDDI Global network. Our Ethernet VLAN offers a fast, resilient, transparent connection between all your equipment situated across our entire campus.

Client IT infrastructure services

Telehouse offers a range of infrastructure-based data centre services. From servers and cabling, to design and implementation, we offer bespoke, end-to-end IT infrastructure management.

Your one-stop colocation solutions provider

  • Telehouse provides you with the ideal environment to house, connect and monitor your IT infrastructure, allowing you to focus on running your business and supporting your end-users. We offer everything from rack cabinets and patch panels to hardware supply, installation and maintenance services.

    Discover our products and services:
  • Cabinet and cage
  • Security – CCTV, biometric keys
  • Patch panels, cable baskets
  • Hardware supplies including switches and routers
  • Installation, rack mounting and cabling
  • Hardware maintenance

Cloud Services

The magic behind the Cloud is understanding the inherent differences that exist between Public and Private Cloud, and what will be the best choice for your business. Telehouse is trusted by organizations, startups, and global enterprises as an innovator among cloud security services providers. Our consultative approach from a cost, security, and efficiency perspective enables us to determine which cloud services providers you need to compete as a global business. Your unique requirements demand high performance, scalability, reliability and the connectivity the Cloud can deliver.

Our services

  • Migrating critical IT infrastructure can be a complex and time-consuming exercise. At Telehouse, we support our customers with an audit of your existing infrastructure, detailed planning of the physical and virtual migration, specialist transport, and implementation services enabling you to focus on your core business. Migration services include:
  • Migration project management
  • Auditing of the existing infrastructure
  • Rack design/equipment layouts
  • Cabling system design and installation
  • Containment supply and installation
  • Physical Migration including decommissioning, transport and recommissioning
  • Installation of new equipment
  • Certified disposal of redundant equipment

Remote hands services

Once your IT infrastructure is set up, you’ll benefit from 24/7 commitment, dedication and support from our on-site remote hands engineers. From power cycling to device monitoring, with our expert team, you’re in safe hands.

24/7 customer support

  • We offer technical support to our customers 24 hours a day, 365 days a year when it may not be feasible for you to visit our data centres in person. Our Remote Hands service gives you access to an experienced team of engineers that can support services in your racks as if they were your own in-house team. Services include:

Network and device monitoring

  • Together with KDDI Europe, we provide proactive network and device monitoring services. Our specialist engineers conduct fault investigation with carriers for service restoration, ping monitoring and automatic mail notifications if the device is down.

Cloud Link

Telehouse Cloud Link allows you to access multiple cloud providers through a single, secure, private connection. We make connections that simplify your hybrid cloud infrastructure and speed up data transfer between your network and cloud services.

Cloud connectivity you can rely on

  • Telehouse Cloud Link is our multi-cloud network provisioning service. It offers you secure, high-performance, reliable private connections between your network and cloud service providers (CSPs). We provide you with your own connected cloud exchange and ensure that the links between your network and multiple cloud services deliver low latency and high resiliency. We make cloud connections that power your business.

Our cloud service partners

  • Microsoft Azure ExpressRoute: Secure, high-performance, and reliable connections direct to the Microsoft cloud.
  • Amazon Web Services: Connect directly and reliably to the full suite of Amazon cloud computing services.

Cross Connect

With Telehouse’s cross-connects, you can connect directly to a rich ecosystem of over 800 partners including leading Internet Exchanges, Cloud Service Providers, Internet Service Providers, and Content Service Providers.

Connect to a wealth of opportunities

  • Our network connectivity services provide Telehouse customers with quick and efficient access to a rich ecosystem of more than 800 connectivity partners in our London Docklands Campus. These include Tier 1 and Tier 2 carriers and major internet service providers (ISPs), application service providers (ASPs), cloud service providers (CSPs) as well as a host of mobile, network and content providers.

    When you colocate at Telehouse, you take your place at the centre of everything. We make connections that create new possibilities and drive your business forward.