Virsage

Modernize IT on-site or in the cloud

Help Desk Support

Our certified team is available 24x7x365 to respond to and resolve your issues with documented response and resolution service metrics. Our proprietary onboarding process, WorkPlace 1-2-3, provides us with all the necessary information to allow us to seamlessly transition from or integrate into your current support environment.

On-site and Remote Options

  • We know that every one of our customers is unique. That is why we have built an IT support environment that can be tailored to each of their organizational needs.

Defined Service Goals

  • Setting the right expectations and delivering on them is a key factor in a successful business partnership. Our support team’s focus on customer service makes it easy for your employees to get help.

24x7x365 Support

  • The 8-5 business cycle is a thing of the past. Make sure your employees have access to IT support regardless of when they need it.

ProCare IT Management Dashboard

  • Built on 20 years of supporting IT for our customers, our proprietary ProCare dashboard provides our customers with a 360-degree view of their IT environment.

Network and Server Administration

Managing networks and servers today requires 24x7x365 services to ensure your information and applications are available and protected from the latest cybersecurity threats.

Managed Firewall/Internet Security

  • Virsage engineers will monitor your firewalls and Internet connections for any malicious or unauthorized activity.

Patch Vulnerability Management

  • Keeping your servers and applications protected requires a constant update and patching strategy.

24x7x365 Support

  • Your business does not stop and 5 o’clock and neither do our services. Our team is available and working around the clock to make sure your systems are available.

Backup & Disaster Recovery

  • Backups and Disaster Recovery plans are a necessity – so are regular tests. Virsage team members manually check and test your backups every day. Because backups are that important.

Infrastructure Migration/Management

  • Virsage engineers work to optimize your servers and networks so that employees can maximize their productivity.

IT Strategy

Powered by a certified team of engineers, Virsage provides our clients with a best-of-breed IT strategy experience. Our proprietary WorkPlace ProCare dashboard provides an easy-to-read, 360-degree view of their entire IT environment.

Cloud Roadmap

  • There are a lot of options to choose from when you are looking to move to the Cloud. The Virsage team has assembled a set of Cloud services that integrate seamlessly into your current environment.

Security & Compliance Assessments

  • You want to trust that your devices and data are secured and protected from the latest cybersecurity threats. Our engineers will ensure that your systems are configured to support your compliance requirements.

Remote Work Strategies

  • Business today is not a physical location. Make sure your employees can access your applications and data securely from any location. Remote work solutions from Microsoft and Citrix will keep your employees connected.

Leverage Industry Leading Cloud Subscriptions

Your business depends on applications that drive better business outcomes for your clients so we have spent significant time, resources, and money to create a portfolio of Cloud-based subscriptions that provide a robust and secure environment for our customers. Our customers benefit from expert deployments, multi-cloud integration, and consolidated billing.

Microsoft 365 Business Premium

  • Get Cyber Threat Protection & Device Management With Microsoft 365® Business Premium! Up To 5 Devices Per User. Unlocks Creativity. Safeguard Information. Online & Offline Access. Built For Teamwork. Intelligent Security. Trusted & Secure.

Microsoft Teams

  • Stay up-to-date with your projects and with your team using a shared workspace that puts collaboration, chat, calls, and meetings together in one central hub.

Microsoft Azure

  • Microsoft Azure is an ever-expanding set of cloud services to help your organization meet your business challenges. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.

Public, Private & Hybrid Cloud Services

We help our clients migrated and then manage our client’s cloud platforms, including maintenance and optimization. By using Virsage, businesses entrust us with the daily administration of their Cloud Services to improve their business objectives.

Examples of Managed Cloud Services​

  • Managed Cloud services are a popular choice for businesses looking to:
  • Scale Cloud services with Microsoft Azure base infrastructure.
  • Increase security with Conditional Access policies for Microsoft 365.
  • Support Disaster Recovery and Business Continuity policies.

Benefits of Managed Cloud Services

  • Cost savings
  • Automatic updates
  • Disaster recovery
  • Rapid response
  • Better Cloud and network security
  • Centralized control
  • Flexible Scaling

Virtual CIO Services (vCIO)

Virtual CIO (vCIO) services provide organizations with strategic and tactical resources to ensure they have access to real-world experience and current industry trends.

  • Businesses that work with our vCIO's are looking to get the most from technology while avoiding the dangers that it can present to their business consistency. Our vCIO customers benefit from our relations with hundreds of vendors across the technology areas listed below. Customers have a dedicated vCIO who understands their business, culture, and objectives.