Ooma Office

Virtual Receptionist

• Automate how you manage incoming calls. Easily set up multiple menus so you never miss a business opportunity.

Mobile App

• Differentiate between business and personal calls. When your mobile phone rings, you'll see when it's an Ooma Office call so you can answer in your business voice.

One Free Toll-free Number

• Give your company a nationwide presence with a toll-free number. It comes with 500 minutes of inbound calls each month. Enjoy unlimited calling in the United States, Canada, Mexico and Puerto Rico. Low international rates available.

Ring Group

• Create groups, like customer support or accounting, so calls will ring either simultaneously or in order until someone answers the call.

Music on Hold

• Keep callers from sitting in silence when they're waiting for assistance. Personalize messages with operating hours, location details, or upload songs.

Virtual Fax

• Send and receive faxes from anywhere using digital technology —no need for a traditional fax machine.

Desktop App

• Use the softphone to manage calls directly from your computer.

Videoconferencing

• Host videoconferences with screen sharing and chat for up to 25 participants.

Call Recording

• On-demand and always-on recording enables you to easily archive and retrieve phone conversations.

Enhanced Call Blocking

• Automatically block more than two million robocallers.

Voicemail Transcription

• Easily review voicemails converted to text that are sent to your email.

Call Analytics

• Track call volume data for insights on staffing needs and team productivity.

Caller Info Match

• Retrieve contact info from CRM systems, social media and search engines to get caller details before answering or placing calls.

Dynamic Caller ID

• Create different caller IDs when making calls for more than one department or business.

Expanded Extension Monitoring

• See the status of up to 60 user extensions to easily view who is available.

Expanded Call Park

• Empower staff to retrieve parked calls to quickly serve waiting customers.

Audio Conference Call Participants

• Talk with up to 100 people in a voice conference call.

Advanced Ring Groups

• Determine how long calls should ring and next steps if no one answers.

Call Queuing

• Automatically place calls on hold and route them to the next available employee to create a simple call center.

CRM Integration

• Link and use phone systems while working in popular CRM systems.

Hot Desking

• Transform unassigned phones into your business phone for the day.

Find Me, Follow Me

• Receive calls on multiple devices that ring at once or in sequence.

Expanded Videoconferencing Options

• Host videoconferences with screen sharing and chat for up to 100 participants.

• Fax (virtual and/or analog)
• Call recording
• Forward calls during device outages
• Intercom
• Music on hold
• One conference bridge per user
• Overhead paging
• Transfer music
• Voicemail transcription & email attachments
• Web admin portal
• 7-digit dialing
• Extension dialing
• Enhanced Call blocking
• Call transfer
• Call park
• Call logs
• Business modes for open & closed hours
• Multi-level
• Dial by name
• Custom messages
• Call routing
• Virtual receptionist options

• Call Flip
• Call forwarding
• Call transfer from app
• Desktop client
• Extension dialing to app
• Multi-device simultaneous ring
• SMS Messaging
• Virtual extensions
• Smartphone app: 2-phones-in-1

• Extension monitoring (up to 60)
• Call park (up to 10)
• Audio conference room participants (up to 25)

• Unlimited calling in U.S., Canada, Mexico and Puerto Rico
• One free toll-free number with 500 minutes/mo
• One direct dial number per user
• Mainline company number
• 911 service
• Low international rates
• Free number transfer/porting