Includes 24/7 AppDirect SmartSupport

Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.

Technical support for customers to successfully setup, use, and manage your Microsoft product

  • Includes support for Admins and End Users with managed escalations for technical support issues that require intervention from Microsoft
  • Assistance with licensed product installation
  • How-to questions and advice
  • Setup and configuration
  • Problem diagnosis and troubleshooting

App integrations and single sign-on (SSO)

Connect your workforce to all your apps, from any location, using any device. Simplify app access from anywhere with single sign-on.

End-user self-service

  • Help your employees securely manage their own identity with self-service portals, including My Apps, My Access, My Account, and My Groups.

Unified admin center

  • Confidently manage all Microsoft Entra multicloud identity and network access solutions in one place.

Passwordless and multifactor authentication (MFA)

  • Help safeguard access to data and apps and keep it simple for users. Provide ease of use without the inherent risk of passwords.

Conditional access

  • Apply the right access controls to strengthen your organization’s security.

Identity protection

  • Automate detection and remediation of identity-based risks.

Privileged identity management

  • Strengthen the security of your privileged accounts.