Microsoft Dynamics 365 Commerce

Summary

Microsoft Dynamics 365 Commerce

Enable the future of Commerce

Rating 4/5 Based on 1490 reviews
Developer:Microsoft
Quotes are typically delivered within 4 business hoursOrders are typically fulfilled within 1 business dayPartner-to-Partner transfer quote and order timelines may vary.
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Evaluation

Deliver more relevant, differentiated customer engagements at the point of consideration with detailed audience intelligence.

Key benefits:

Insights to predict customer intent
Real-time, AI-orchestrated journeys
Intelligent search and discovery
Content-driven commerce

Purchase

Allow customers to purchase whenever, wherever, and on whatever channel with seamlessly connected purchasing options.

Key benefits:

Call center sales
Pricing and promotions
Retail store management
Omnichannel commerce experiences
Connected business-to-consumer and business-to-business e-commerce

Post purchase

Gain customers for life with intuitive and responsive tools to exceed every expectation.

Key benefits:

Real-time order tracking
Intuitive customer service
Seamless cross-channel product returns
Loyalty and retention programs
360-degree view of customers for connected experiences

Merchandising

Build a single source of truth for your business to plan and deliver value with real-time insights and connected infrastructure.

Key benefits:

Categorization, assortment planning, and catalog support
Real-time inventory visibility
Inventory allocation and replenishment
Product information management

Retail operations

Empower employees, remove redundancy, and bring relevant insights to your team when it matters.

Key benefits:

Computer vision to optimize your space with analytics, and alerts
Account protection, plus fraud and loss prevention
Finance and payment management
Robust omnichannel sales and performance analytics
Retail store operations

Fulfillment

Give customers more choices while driving down affiliated costs around product fulfillment.

Key benefits:

Advanced warehouse management
Intelligent order management
Buy online, pickup or return in store
Contactless shopping capabilities

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