Microsoft NCE Dynamics 365 Remote Assist
Work together from anywhere
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Solve problems faster with mixed reality
Microsoft NCE Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Remote Assist mobile or Microsoft Teams, reducing travel time and cost. Technicians and remote collaborators can add mixed reality annotations to provide instructions in context. Modernize your field service operations, so you can make the most of your time and money. With heads-up, hands-free video calling on Microsoft HoloLens, technicians can collaborate with any remote expert on PC or mobile to troubleshoot issues in context.
Top Features
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Solve problems in real time
Share your real-time view with experts remotely to get the help you need, and stay hands-free on HoloLens or Dynamics 365 Remote Assist mobile.
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Bring critical information into view
Use information from Dynamics 365 Field Service, or capture asset information and use it with Microsoft Power Platform or other enterprise applications.
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Inspect the site without being on location
Avoid unnecessary travel and reduce costs and delays with remote inspections combining video, screenshots, and annotations on your devices.
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