LiveVox Inbound Contact Center Bundle

Elevate your customer experience

Delivering exceptional customer service at every interaction

LiveVox’s Inbound Contact Center Bundle includes everything you need to deliver exceptional customer service during every interaction. It is designed to increase productivity and personalization when doing inbound customer engagement. By bringing everything together under one roof, LiveVox makes your inbound communications more efficient, more relevant, and more data-driven than ever before.

Top Features

  • Increase agent efficiency

    Create personalized self-service experiences across voice and messaging with virtual agents.

  • Use digital channel alternatives

    Thread customer interactions across all channels including SMS, Email, and Webchat into one centralized view.

  • Improve speed of service

    Accelerate service resolutions with a unified and tailored agent desktop.