Vonage Business Communications

AI Virtual Assistant

• AI Virtual Assistant uses conversational AI for voice-enabled customer self-service and adds intelligence to any conversation.

App Center

• Vonage App Center integrates high-value apps within Vonage Business Communications for improved productivity and better employee and customer experiences.

Block Caller ID

• Block outbound calls with caller ID blocking from Vonage to help you bypass individuals who screen calls for your business.

Call Announce

• Call Announce from Vonage helps businesses know the reason for a call before it’s connected.

Call Blocking

• Block inbound or outbound calls easily with the Vonage call blocking feature. It is available for an entire account or a single extension.

Call Conference

• Call Conference with Vonage makes starting a three-way call as easy as pushing a few keys on your phone.

Call Park

• Call Park with Vonage helps businesses allow any member of a designated group to retrieve a call.

Call Tagging

• Easily add unique call tags to individual numbers so you can distinguish calls and easily prioritize your contacts with Vonage call tagging.

Caller ID

• Vonage’s VoIP business phones support Caller ID, allowing you to screen calls before you answer.

Cell Phone Integration

• Vonage turns your mobile phone into an extension of your company phone system.

Conference Bridge

• Connect up to 30 participants.

HD Voice

• HD Voice with Vonage offers businesses high-definition call quality across mobile, web, desktop, and physical phone devices.

Desktop

• The Vonage® Desktop app lets you connect your Vonage phone service to your computer.

Never Miss a Call

• Never Miss a Call from Vonage features let you choose how to route calls when you’re out of the office.

Hold Music

• Hold Music with Vonage helps businesses easily set the on-hold music their customers hear. Not available in the UK or Australia.

Multiple Devices on One Extension

• Multiple Devices on One Extension with Vonage empowers businesses to use multiple devices on one extension.

Receptionist Console

• Receptionist Console from Vonage helps companies that handle large call volumes daily. Available in the US and UK only.

Shared Line Appearance (SLA)

• Discover Shared Line Appearance from Vonage. Vonage enables users to monitor, pick up, and park calls on their account’s other extensions.

SmartWAN

• SmartWAN, the Vonage SD-WAN solution, delivers a scalable, high-quality, and optimized solution on any network for any customer size.

Team Messaging

• Vonage makes team collaboration simple with messaging and video collaboration in one integrated experience.

Simul­taneous Ring

• Discover Simul­taneous Ring from Vonage. Vonage empowers users to forward calls to multiple devices when they’re not in the office.