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Microsoft NCE Viva
Employee experience platform
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/customizations/APPSMART/362160/feature/img4719993226287254538.png?b6c5890c3b46fb6eb99a4bd1c6bb18fb)
Includes 24/7 AppDirect SmartSupport
Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.
Technical support for customers to successfully setup, use, and manage your Microsoft product
- Includes support for Admins and End Users with managed escalations for technical support issues that require intervention from Microsoft
- Assistance with licensed product installation
- How-to questions and advice
- Setup and configuration
- Problem diagnosis and troubleshooting
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/customizations/APPSMART/362160/feature/img7820620726604164494.png?791aee4767ac889dfd05f148f7e82ed6)
Employee communications
Energize your workforce by creating spaces for conversations, company news, and shared interests.
Viva Connections
- Encourage contribution, foster productivity and positive employee experiences, and help everyone perform well in the hybrid workplace.
Viva Engage
- Give employees and leaders a place to connect, express themselves, and find belonging.
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Workplace analytics and employee feedback
Measure employee engagement and drive action with rich, data-driven workplace analytics.
Viva Glint
- Viva Glint delivers immediate visibility into employee engagement with organization-wide surveys and recommended actions that drive business outcomes.
Viva Insights
- Empower your organization with data-driven, actionable insights to increase productivity and performance.
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Goals and OKR management
Enable your people to connect their everyday work to strategic priorities.
Viva Goals
- Create purpose-driven teams with aspirational and outcome-focused goals.
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Learning and knowledge
Give employees the information they need to thrive at work with knowledge and learning tools.
Viva Learning
- Prioritize growth and development by bringing learning content into Microsoft Teams and Microsoft 365.
Viva Topics
- Automatically organize content and expertise throughout your organization so it’s easy to find.
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Role-based experiences
Improve the employee experience with tools for specific roles, such as sales, marketing, and customer service.
Viva Sales
- Help eliminate manual data entry and give sellers more time to focus on selling.