Microsoft NCE Viva

by Microsoft

Employee experience platform

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Includes 24/7 AppDirect SmartSupport

Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.

Technical support for customers to successfully setup, use, and manage your Microsoft product

  • Includes support for Admins and End Users with managed escalations for technical support issues that require intervention from Microsoft
  • Assistance with licensed product installation
  • How-to questions and advice
  • Setup and configuration
  • Problem diagnosis and troubleshooting

Employee communications

Energize your workforce by creating spaces for conversations, company news, and shared interests.

Viva Connections

  • Encourage contribution, foster productivity and positive employee experiences, and help everyone perform well in the hybrid workplace.

Viva Engage

  • Give employees and leaders a place to connect, express themselves, and find belonging.

Workplace analytics and employee feedback

Measure employee engagement and drive action with rich, data-driven workplace analytics.

Viva Glint

  • Viva Glint delivers immediate visibility into employee engagement with organization-wide surveys and recommended actions that drive business outcomes.

Viva Insights

  • Empower your organization with data-driven, actionable insights to increase productivity and performance.

Goals and OKR management

Enable your people to connect their everyday work to strategic priorities.

Viva Goals

  • Create purpose-driven teams with aspirational and outcome-focused goals.

Learning and knowledge

Give employees the information they need to thrive at work with knowledge and learning tools.

Viva Learning

  • Prioritize growth and development by bringing learning content into Microsoft Teams and Microsoft 365.

Viva Topics

  • Automatically organize content and expertise throughout your organization so it’s easy to find.

Role-based experiences

Improve the employee experience with tools for specific roles, such as sales, marketing, and customer service.

Viva Sales

  • Help eliminate manual data entry and give sellers more time to focus on selling.