Broadvoice GoContact
Native cloud contact center software
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A low-code and easy-to-use cloud contact center platform
Broadvoice GoContact is a 100% cloud-based contact center solution designed to help businesses that need a fast, efficient & easy-to-use self-service Contact Center solution. We provide an omnichannel CX for efficient technical support, customer service & sales assistance, helping businesses reduce technological complexity while maximizing the ROI of business conversations. We require fewer IT resources to deliver technology that transforms the communication & collaboration of business operations & is designed with redundancy & resiliency, leveraging the latest programming architecture. We help increase customer satisfaction by boosting powerful features like Agent Assist, Outbound Campaign Dialing & support over voice, email or chat.
Top Features
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Easy to use
Handle customer calls, chats, emails, and social media interactions within the same browser.
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Easy to manage
Create campaigns using a low-code, drag-and-drop interface. No coding or scripting is required.
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Easy to afford
Custom plans and flexible pricing ensure your plan is customized to fit your budget. We offer optional surge licensing, concurrent seat licenses, and IVR add-ons.
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