Sangoma Contact Center

by Sangoma

Elevate the customer experience

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The only contact center solution your business will ever need

Sangoma’s Contact Center is a complete inbound and outbound contact center solution that will keep your organization on the cutting edge. Sangoma’s Contact Center has an advanced and comprehensive suite of features, including an intuitive interface for adding queues and agents, customizable call routing, management, and reporting. Your customers will enjoy a streamlined experience that both improves caller satisfaction and boosts agent productivity.

Top Features

  • Unified Approach To Handling Contacts

    Provides a cloud-native platform with flexible deployment options, an advanced Contact Center solution, and simplified billing.

  • Access To Advanced Reporting

    Offers in-depth customer analytics to every department. The product includes tools for all employees to optimize caller experience and engagement with your brand.

  • Cost-Effective And Budget Friendly

    More cost-effective than many competing solutions while still including all the bells and whistles of an enterprise-grade inbound call center service.

Reviews

Resources

Sangoma Contact Center - The Leader in Value-based Communications Solutions - Introduction

Sangoma Technologies is a trusted leader in delivering value-based Communications as a Service (CaaS) solutions for businesses of all sizes. Watch this video to know more.

Sangoma Contact Center - Contact Center Functionality with Switchvox

The Switchvox business phone system is a fully-featured Unified Communications (UC) platform that includes advanced built-in contact center functionality designed to help small to medium-sized businesses take care of their customers.

Sangoma Contact Center - Improving your Customer Service with Sangoma's Contact Center

Sangoma Technologies is a trusted leader in value-based Unified Communications solutions for SMBs, enterprises, OEMs, carriers, and service providers and maintains the Asterisk and FreePBX projects.