Sinch

by Sinch

Customer communications cloud

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Messaging

Send personal, secure messages directly to your customers on their favorite channels, with cloud-based messaging services from Sinch.

  • WeChat - The number one choice for chatting with customers in China.
  • Push - Send timely notifications via app and browser push.
  • Kakao Talk - Engage customers using.
  • In-app Chat - Connect with your customers on your mobile app.
  • LINE - Chat with customers in Japan Thailand, and more with LINE.
  • Telegram - Enable customer-initiated branded conversations on a secure platform.
  • Viber - Connect with key audiences over Viber Business Messaging.
  • Facebook Messenger - Connect with 1 billion global users on Facebook Messenger for Business.
  • WhatsApp - Create automated chats, build trust, and enrich the customer joumey.
  • Apple Messages for Business - Directly engage your customers on any Apple device.
  • Instagram - Take user experience to the next level with real-time conversational commerce on Instagram.
  • Number Lookup - Engage the right customers, on the right numbers.
  • Rich SMS - Breathe new life into your SMS messaging campaigns with rich content.
  • MMS - Level up your customer experience and set your brand apart with rich, compelling messages - discover our MMS API!
  • RCS - Rich Media, guided responses, and an app-like experience, all in the users SMS inbox.
  • SMS - Send and receive text messages at scale through a single connection.

Voice & Video

Nothing beats real-time communication when it comes to building relationships with customers. Whether you need voice or video capabilities, we've got you covered!

  • Voice API - Design the exact voice call flow you need with flexible and scalable solutions​.
  • Voice Services - Make calls directly connected to the largest tier 1 network.
  • Toll-Free Voice - Give callers an easy and reliable way to reach you.
  • SIP Trunking - Call local, long distance or toll-free with the highest quality service.
  • Operator Connect for Microsoft Teams - Enable Microsoft Teams calling with Operator Connect.
  • Unified Communications - Get all the tools you need in one place with our comprehensive cloud communications platform.
  • Emergency Services - Promote safety and security with innovative 911 technology. Find out how our solutions let you help callers quickly reach 911.
  • Number Masking - Anonymize voice calls to protect you and your customers while keeping personal numbers safe.
  • Cloud Connect for Webex Calling - Transform the audio precision of your Webex meetings.
  • STIR/SHAKEN - Fight back against robocalls, increase call answer rates, and build consumers' trust.
  • In-App Video Calling - Build a seamless, customizable in-app video experience into your mobile and web app.
  • In-App Voice Calling - Integrate voice easily into your app for smooth real-time communication globally.

Email

Our powerful Email API scales to send billions of emails and delivers them quickly.

  • Mailgun - Email API – Send, receive, and track emails effortlessly with an industry-leading Email Service Provider.
  • InboxReady - Improve your inbox placement and connect with real people – your customers.
  • Email on Acid - Email on Acid has the tools you need to press send with greater confidence.
  • Mailjet - Whitelabel email marketing solution--Accelerate your go-to-market with Mailjet Embedded.

Numbers and Connectivity

Expand your global presence - Add international and toll-free numbers for inbound calling, 2-way calling, and emergency assistance.

  • Fax API - Securely send and receive faxes at scale.
  • PSTN Connect - Gain nationwide IP access with interconnectivity to a single network.
  • Voice IP Exchange - Enhancing your connectivity with rich voice and video.
  • Number Lookup - Engage the right customers, on the right numbers.
  • Number Porting - Keep business continuity with successful and painless number porting.
  • Numbers - Find a number that meets all your business needs.

Verification

Enhance app security and protect customers' shared data with scalable multi-factor authentication solutions.

  • Data Verification - No PIN, zero-click verification with proven security.
  • Phone Call Verification - Universal verification for mobile and landline numbers.
  • Flash Call Verification - The faster, more cost-efficient alternative to traditional SMS verification.
  • Verification API - Multi-factor authentication for secure signups and logins

Applications

Automate the customer journey and provide a unified customer experience.

  • Mobility Clients & SDKs - Build your own customized, feature-rich mobility solution with a easy to configure cloud softphone and SDK.
  • Sinch Engage - Sinch Engage Software-as-a-service solution to use instant messengers for marketing, support and sales in one platform.
  • Contact Pro - Voice, video, chat, messaging, and email - all in one cloud contact center solution.
  • Chatlayer - Conversational AI chatbot and voicebot platform.
  • Campaigns - Scalable mobile marketing solutions for rich, personalized campaigns.