JMARK

by JMARK

IT & cybersecurity solutions

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Managed IT Services

Managed IT and proactive support from JMARK help to keep your network, hardware, and systems in perfect shape, allowing you to concentrate on the day-to-day operations that build your business.

Our Services

  • Whether you need the full package of managed services or are looking for a partner to assist and enhance your in-house IT team, working with JMARK means you’ll have the most robust technology solutions available.
  • NetCare: NetCare gives you comprehensive IT management delivered by our industry-leading team of experts. We design, implement, manage, and protect your entire technology environment.
  • The Operations of IT: day-to-day management of hardware (servers, networks, workstations) and software (apps, patches, firmware, updates), security and backup, help desk, and more.
  • The Business of IT: Aligning your IT budget, design, resources, and capabilities to create outcomes that advance your organization toward its objectives.

Cybersecurity

Cybersecurity is an ever-growing threat to businesses of all sizes. JMARK's cybersecurity solutions equip you with a suite of world-class products and proven processes that fortify your network from every angle.

Building a culture of security

  • Security Info & Event Management: JMARK collects system, application, and security logs for designated systems and softwares and retains those logs for a specified time for use in the event of a breach. In additon, we continuously monitor alerts and threats and escalate issues on an as-needed basis.
  • Security Awareness Management: JMARK will facilitate end-user training and phishing testing to equip the best defense you have: your people. Your employees will learn how to identify phishing attempts and how to report them. In addition, we'll provide you with a quarterly report of the success rates of these trainings and recommendations for improvements.
  • Content Filtering: JMARK will maintain and monitor all patching, licensing, and configurations based on changes or additions to your organization.
  • Anti-Malware & SPAM Management: JMARK will monitor and remediate any malware detection alerts. We will also remediate phishing, spoofing, and other Business Email Compromise (BEC) attacks.

Communication Solutions

Staying connected is more important than ever before. And a fast, reliable connection to your data and your people is no longer a “nice-to-have." It’s a must. From hosted phones and dedicated internet to collaboration tools, we can help your people stay in sync with each other and your valued customers.

What we offer

  • Phone Systems: Whether you need to improve internal communications through a hosted phone or instant messaging system or you’re looking to utilize a call center to facilitate high-quality external conversations, our team can set you up with the best UCaaS or CCaaS solutions to suit your needs.
  • Network Connectivity: We can help with all the hardware necessary for clear communication and uninterrupted access, from phones to switches, circuits, and fiber, and direct internet connections. We can also set up and manage wide area networks (WAN) and software-defined wide area networks (SD-WAN).
  • Collaboration Tools: At JMARK, we know that nothing happens in isolation, and collaboration breeds innovation. Workplace by Meta is a communication tool that connects everyone in your company, even if they’re working remotely. Workplace brings your entire organization together with a dedicated and secure space for your people to connect, communicate, and collaborate.