Netrix

by Netrix

Comprehensive cybersecurity & IT solutions

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Cybersecurity

Cybersecurity resilience is a continuous process of monitoring, managing, and evolving your security operations. With our 24×7 Security Operations Center (SOC) and robust team of security experts, you gain a trusted partner that can help advise, deploy, and run your security processes and systems. We make it our mission to ensure your business is always secure and protected from even the worst cyber criminals.

Creating More Secure Businesses

  • Quickly Identify and Respond to Threats: Our security analysts provide 24x7x365 monitoring paired with machine learning and our Netrix Intelligence Library to identify and respond to active threats in your environment.
  • Gain Executive Cybersecurity Leadership: Gain strategic guidance to help you implement and maintain practical, effective security programs that are aligned with your risk tolerance and business strategy.
  • Secure Your Remote or Hybrid Workforce: Simplify network management and security capabilities to meet the challenges of digital business transformation, edge computing, and workforce mobility.
  • Understand Your Vulnerabilities: Proactively scan and monitor your security environment with regular reporting on exposures and security risks and 24x7 dashboard access.

End-to-End Cybersecurity Solutions

  • Managed Detection & Response: Continuous monitoring and remediation of threats.
  • Penetration Testing: Identify gaps and mitigate risks.
  • Cybersecurity Assessments: Evaluate your security posture.
  • Vulnerability Management: Proactively monitor your environment.
  • Virtual CISO: Develop and manage your IT security strategy.
  • Forensics & Incident Response: Remediation and investigation of threats.

Cloud Infrastructure

Our cloud infrastructure services eliminate the headache of cloud management, so you can focus on growing your business. By partnering with us, you can realize the full benefits of public, private, and hybrid cloud solutions, while minimizing business impact during migrations. We ensure that your cloud is secure, agile, and cost-efficient, and operates based on your specific needs leveraging platforms by industry-leading providers like Microsoft and AWS.

Holistic Approach to Your Cloud Journey

  • Optimize: Your infrastructure should evolve as your business does, always leveraging the appropriate policies to enable security baselines, cost control measures, and best practice configurations. Our team helps to audit your infrastructure to ensure the highest availability and security.
  • Design: Our team can help design a technology roadmap that leverages AWS, Azure, private cloud, and on-premises infrastructures to deliver a hybrid cloud model that's efficient, effective, and easy to manage.
  • Migrate: We'll help you assess your current workloads and migrate them to the destination that makes the most sense. Struggling with ageing applications or data? We can help there too by modernizing workloads so they're ready to move.
  • Manage: Our 24x7x365 technical operations center can provide complete monitoring and management of your infrastructure, whether you're leveraging AWS, Azure, private cloud, on-prem - or all of the above.

One Stop Cloud-Agnostic Shop

  • Amazon Web Services (AWS): One of only 100 AWS Premier Consulting Partners worldwide.
  • Netrix Global Private Cloud: Self-service private cloud solution with 24x7 support and management.
  • Virtual Desktops: Microsoft, AWS, and Citrix virtual desktop solutions with 24x7 support and management.
  • Networking: Secure and efficient networks are built for your unique infrastructure needs.
  • Offsite Data Protection: Data backup services that reduce downtime in the instance of a disaster.
  • Microsoft Azure: A Microsoft Gold Partner with multiple Azure competencies.

Outsourced IT

We provide the services you need to support and optimize your day-to-day IT operations and service desk. Empower your IT team to focus on initiatives that grow your business, while our team of experts put out your fires. Whether you’re looking to augment your internal support team with additional technical resources or fully outsource your entire service desk function, we’re your partner.

24x7x365 Service Desk for Quality End-User Support

  • Transparency through Incident Management Reporting: We provide a client-facing ticketing portal and monthly reporting complete with an executive summary of key performance indicators (KPIs) for business leadership alongside detailed reports that analyze granular ticketing and resolution data with the ultimate objective of continuously improving our employees' satisfaction.
  • Autonomy Driven by Our Service Delivery Leadership: Our service delivery leadership provides daily operational responsibilities and personnel management to ensure target Service Level Objectives (SLO) are met and that your specific Customer Care Procedures Database is maintained. They will also conduct root cause analysis (RCA) on recurring or high-risk in order to decrease the likelihood those incidents will occur again.
  • End-to-End Management when Paired with Managed Services: Our service desk provides first-level support for end-user incidents and requests, escalating second and third-level support back to your teams as needed. However, if you're looking to centralize ticket escalation to a single provider, our service desk can escalate second and third-level support to our Technical Operations Center (TOC), so your team stays focused and time to resolution is faster.

Modern Work

We support your modern workforce with the tools needed to increase productivity and collaborate effectively, no matter where your employees are located. Our cross-functional teams can solve a multitude of challenges, helping you deploy communication, collaboration, and automation solutions that improve the employee experience.

Innovate Your Business Operations

  • Connect Your Employees from Anywhere: Power your teams' communication through voice, video, email, messaging, and more as well as consider how intranets and extranets can open up large-scale visibility.
  • Automate Business Processes: Simplify your business operations through automated workflows and processes that range from simple administrative tasks to large-scale approval and review cycles.
  • Improve Document Sharing and Storage: Ensure your content is secure without limiting the flexibility to collaborate and learn from key documents anywhere at any time.
  • Collect Feedback and Improve Experience: With forms and data collection, your team can simultaneously collect feedback and trigger workflows based on various data inputs.

Robust Collaboration Solutions

  • AV Room Systems: Bring your collaboration solution easily into your office space with modern AV systems.
  • Cisco UC & Contact Center: Leverage Cisco voice, meetings, and contact center solutions.
  • TetraVX UC & Contact Center: Our proprietary telephony and omnichannel contact center platform.
  • AWS Connect: Customize AWS Connect, an omnichannel cloud contact center.
  • Microsoft Teams: Collaborate effectively by leveraging Microsoft Teams and its integrated solutions.
  • Microsoft 365: Plan, deploy and manage your Microsoft 365 solutions.

Application Innovation

Regardless of your business goals, we can build custom applications on flexible cloud platforms, like Microsoft and AWS, that scale as your business scales. Whether you’re looking to build an application from scratch or extend, integrate, and modernize the application you already use today, our software development team can work with you design and deliver even your most complex ideas.

Scale Your Business Through Custom Application Development

  • Integrate and Automate Your Critical Business Processes: Develop line-of-business applications and integrations that can solve a multitude of business challenges, including automating critical business processes and improving employee productivity.
  • Find Cost Efficiencies and Scale Your Existing Applications: Improve performance, reduce operational costs, and increase time to market for new updates by modernizing your applications to a cloud-first approach.
  • Grow Your Business Through Product Innovation: You've got a new product idea; we've got the team who can make it happen. As you look for new ways to innovate, let our team help evaluate, design, and budget the projects that your teams don't have time to manage and deliver opportunities for you to grow your business.

Data Intelligence

We make your data actionable by assessing, developing, and managing your business-critical databases and visualizing performance trends so you can make smarter business decisions.

With Data That Is Actionable

  • Forecast the Future: Our data scientists build machine-learning models that use historical data to predict future outcomes.
  • Improve Data Accuracy: Consolidate and standardize your disparate, inconsistent databases with the help of our team and data warehouses.
  • Empower Your Team: Leverage your data to empower line-of-business leaders through on-demand dashboards and reporting.
  • Migrate Your Data: Our team will migrate on-premises data storage to a right-sized cloud platform so you can scale on-demand.

Discovering The Value In Your Data

  • Data Assessments: Understand your current data and business intelligence ecosystems.
  • Data Engineering: Collect, translate, and validate data for analysis.
  • Data Migration: Move your data to the cloud for a more flexible and scalable solution.
  • Business Intelligence: Make informed decisions based on the past, present, and future.
  • Data Lakes: Develop a single source of truth for your disparate and inconsistent data sources.
  • Artificial Intelligence: Boost your data's automation to improve decision-making processes.