GoTo

Summary

GoTo

UC software & remote IT support

Rating 3/5 Based on 13 reviews
Quotes are typically delivered within 1-3 business daysOrders are typically fulfilled within 3-5 business days

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          Overview

          Keeping teams and customers connected

          Keeping teams and customers connected

          Keeping everyone (and everything) connected in an always-changing world isn’t easy. That’s where GoTo comes in: with all-in-one business communications and remote IT support, keeping employees and customers on the same page is easy and affordable – wherever they’re working from. We're making IT easy, anywhere, with remote management and support, and business communication software, unified with one admin solution. We help you get things done simply and securely, so work time can be well-spent and free time can be better spent. Our portfolio, which includes GoTo Resolve, Rescue, GoTo Connect, and more, helps securely support and connect businesses to what’s most important: their teams and customers.

          Features and Benefits

          Flexible-work software

          Easy to use and deploy, wherever work gets done.

          Network

          A global network of trusted technology and channel partners.

          Pressure-tested

          A pressure-tested software portfolio powerful enough for the enterprise, but built for SMBs.

          Reliability

          A reputation for reliability, including 99.99% up-time performance, 24/7 dedicated support, and a zero-trust approach to security.

          Reviews

          Customer Reviews

          1-3 of 13 reviews
          Fernando Alberto G.

          Fernando Alberto G.

          • Customer Support Specialist at Balto Health
          • Mental Health Care
          My rating: 5/5
          9/12/2024
          Really good experience
          What do you like best about the product?

          I really liked the ease of purchasing their services and products. I consider them a good option for a software marketplace. The purchasing and fulfillment process is quite fast.

          What do you dislike about the product?

          It may take a few hours or a few days to get an estimate or a quote. Also, because the consultants can get discounts, the prices may vary a little and that can Cause a little confusion

          Imrul K.

          Imrul K.

          • Manager of a leading marketing agency in Bangladesh.
          • Notionhive
          • Information Technology and Services
          My rating: 5/5
          7/14/2025
          A Robust Platform for SaaS Monetization and Partner Management
          What do you like best about the product?

          The platform offers a complete ecosystem for managing subscriptions, provisioning, and billing, making it ideal for SaaS businesses scaling through channel partnerships. The automation of billing workflows and seamless catalog management are major time-savers. Its multi-tenant capabilities also help us manage multiple vendors and partners efficiently from a single dashboard.

          What do you dislike about the product?

          The user interface can feel a bit complex at first, especially for new users managing integrations or workflows. Customization options are somewhat limited without technical support, and some features take time to fully explore due to a steep learning curve. Improved documentation and onboarding tutorials would enhance the overall experience.

          Verified User in Information Services

          • Information Services
          My rating: 4.5/5
          2/2/2022
          Great Cloud Management Suite Solution
          What do you like best about the product?

          AppIdentity's single sign-on feature helps seemless connectivity within its tools. Removes the need for multiple passwords

          What do you dislike about the product?

          With the experience till now, there is nothing to dislike.

          Additional Information

          Questions And Answers

          No questions have been asked.

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