Infobip Experiences

Future-proof your customer experience

AI-driven conversational cloud solution

Infobip Experiences is an AI-driven conversational cloud solution that revolutionizes customer interactions. With our Generative AI-powered conversational experience cloud, you can effortlessly create personalized journeys using ready-made templates and a no-code journey builder. You can seamlessly integrate Experiences with any platform and leverage robust analytics and reporting capabilities to optimize performance. Streamline journeys, unlock connections, and increase conversions with our unified conversational experience solution.

Top Features

  • Train your AI assistant on tasks with ready-to-use templates

    Get started in minutes with our library of AI-powered task templates. Choose from a variety of tasks tailored to different industries and user needs, and use the powerful builder to customize it to your specific needs.

  • Delight customers with conversations that sound like you

    Experiences powers your AI assistant with ChatGPT to engage your customers in human-like conversations in your tone of voice and when they need a little more help, it allows you to step in easily and respond to their specific needs.

  • Seamless integrations

    Connect your existing technology stack and integrations with your journeys just within a few clicks. Benefit from quicker journey creation and orchestration along with a connected view of your customer experience.

  • Plug-and-play

    Connect Experiences to your existing technology stack and integrations with just a few clicks. Benefit from quicker journey creation and orchestration along with a connected view of your entire customer experience.

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