Infobip Answers

by Infobip

Chatbot building platform

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Build intelligent chatbots to engage, support & generate leads

Infobip Answers helps build intelligent chatbots to engage, support, and generate leads. You can automate customer support and reduce costs with our no-code virtual assistant. Our fully-encompassed chatbot-building platform enables you to create highly customized chatbots across preferred channels. It lowers operational costs and provides 24/7 support with rule-based or intent-based chatbots. It helps you meet increasing customer demands for swift answers and automate low-value inquiries. Enhance the customer experience, streamline support, and drive cost savings with Infobip Answers.

Top Features

  • Native message types

    Share different types of content using the various channel-native features.

  • Omnichannel deployment

    Deploy your chatbot on as many preferred channels as you like.

  • Powered by in-house AI engine

    Our powerful NLP engine powers your chatbots and makes them understand customers' intents.

  • Extensive analytics

    Dive deep into conversational, session and user-specific analytics to drive optimization.

  • Drag and drop code free interface

    No coding skill required - build and test your chatbot by yourself all under one platform.

  • Contextual live-agent takeover

    Transfer the conversation from chatbot to live agent, using our Conversations interface.

Reviews

Resources

Infobip Answers - Automate your customer support with AI or Keyword Chatbots

Optimize your customer support with our Chatbot Building solution, Answers! Create your own chatbot agents, making them as smart or simple as you want to by adding intents, attributes and keywords.

Infobip Answers - Automate your way to superior CX - Build a Chatbot

Looking for a single great solution to the millions of tiny interconnected challenges of communication in customer service, sales and marketing? Discover Answers, the intelligent chatbot building platform!