EnTelegent Solutions Domestic & International Field Services
Qualified onsite support
Dependable field services in the US and 160+ countries
Today’s technology experts often face the challenge of navigating the complexities of deploying solutions across multiple geographies. EnTelegent Solutions’ Domestic & Global Field Services make it easy to ensure consistent deployment and support – whether your organization is a US-based or in 160+ countries worldwide.
Our technicians are fully vetted to ensure they possess the technical skills and expertise to match your job’s requirements. By entrusting EnTelegent Solutions with your Field Service needs, you can focus on what you do best while we execute all necessary processes – smoothly, effectively, and efficiently.
Top Features
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Site Preparation
EnTelegent Solutions will get your sites up and running quickly and smoothly through comprehensive Site Surveys, Audits, and Inventories, to make certain we have accurate, detailed information prior to Provisioning.
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Deployment
We quickly and professionally execute Installations, MACD, Redeployments, and Uninstalls, offering safe and secure Disposal and Destruction as required.
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Remote Monitoring and Management (RMM)
We deliver optimal performance and uptime for circuits and hardware through our Service Desk, Incident Management, and Trouble Ticketing. In addition, experienced SMEs provide Deep Troubleshooting, Proactive Management, and prompt Escalation (Levels 1-3).
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Experienced Project Management
Our Team can assist with the development of SOW statements, coordinate with site personnel, and ensure proper sign-offs and documentation of deliverables as agreed upon. From short-term engagements to facilitate break-fix, to complex deployments requiring highly skilled technicians, you can depend on EnTelegent Solutions to be there for you.
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Transition Management
To ensure success and peace of mind, our Project Management thoroughly oversees all facets of your Change Management, Technology Migration, and Configuration needs, thereby reducing business risk.
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Procure & Stage
Streamline your sourcing and staging processes. Make the most of your time and resources by outsourcing Product Procurement, Global Sourcing, and Centralized and On-Site Staging to EnTelegent Solutions.
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Maintenance
Keep your business running smoothly with Field Tech Support, Remote Management, and hardware break/Fix services.
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