Circuit/device to full-stack monitoring & AIOps with analytics

EnTelegent Solutions’ MNS Monitoring enables you to manage networks effectively. Our scalable, vendor-agnostic platform supports over 250 manufacturers, systems & devices, allowing maximum agility to match your needs. From circuit or device monitoring to full-stack services & AIOps with advanced analytics capabilities, we deliver best-in-class performance. Our platform is built on a foundation of ServiceNow®, LogicMonitor & Sisense–utilizing digital workflows & cloud-based hosting to ensure an optimal user experience. In addition to offloading the tech burden of NOCaaS support, we offer actionable insights into your tech environment through sophisticated incident management & BI tools.

Top Features

  • 5 levels of service and support

    Level 1 - Basic Circuit Ping Monitoring
    Level 2 - Circuit Ping Monitoring with Remediation
    Level 3 - Circuit Only Monitoring with Remediation
    Level 4 - Managed WAN
    Level 5 - Managed WAN Plus

  • US-based network operations centers

    Our team of onshore network operations center professionals has the experience and expertise necessary to troubleshoot and isolate any issues, keeping a close eye on your system at all times. We quickly identify potential problems before they become an issue while tracking performance metrics and service level agreements (SLA) so that you can be certain you’re getting a superior level of service.

  • Automatic customer and carrier incident notifications

    Depending on the level of service selected Client will receive up to 24/7/365 Proactive Monitoring with NOC Support, Fault Detection, Carrier and Customer Notification, Incident Resolution, Network Performance Alerting and Reporting, Device Change Management, Comprehensive Customer Portal, and Open API.

  • Intuitive, user-friendly

    Our turn-key platform is engineered on a foundation of ServiceNow®, LogicMonitor (LM), and Sisense–utilizing digital workflows and cloud-based hosting to ensure an optimal user experience.