NEC UNIVERGE BLUE

Extend your new or existing NEC phone system to the cloud

• Turn every place into a flexible workspace with UNIVERGE BLUE CONNECT BRIDGE – Your BRIDGE to the Cloud! Extend your new and/or existing NEC phone system investment with cloud-based voice via desktop and mobile apps creating a seamless all-in-one unified communications platform.
• The best of both – on-prem and cloud – a complete hybrid solution to meet all your business communications needs.
• Whether an NEC phone system is new or existing, CONNECT BRIDGE extends it to the cloud to enable collaboration in the office, at home, or anywhere in between with integrated video conferencing, chat, and file sharing/backup.
• User-friendly apps are easy to set up and install – all you need is an internet connection.
• Keep your numbers, protect your investment while adding additional tools your teams need to communicate and collaborate.
• Enjoy one low, monthly, per user fee from the provider you already trust with your business communications - NEC.

• With the integration of 90+ enterprise-grade features along with industry-leading network call quality and uptime.
• System management and call reporting features are handled from a single web-based portal.

Stay connected & productive

• UNIVERGE BLUE CONNECT combines your phone system, chat, video, screen sharing, file management and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by NEC Stress-Free Cloud Experience.
• Allows mobile devices to become part of the CONNECT phone system.
• Increases workforce flexibility with virtually anywhere, anytime and on any device accessibility.
• Transcribes voicemail messages to text and email for efficient voicemail handling.
• Integrates chat, text messaging, video conferencing, screen sharing, file sharing, file backup for greater productivity and collaboration.
• Extends video conferencing capabilities to conference rooms to keep in-office and remote workers connected.

Integrated with Engage

• One seamless cloud solution with a single user interface – merging User Experience (UX) efficiency with Customer Experience (CX) enablement
• Drive even more employee productivity and a better customer experience by accessing advanced call features within CONNECT.

The perfect compliment to Microsoft Teams

• Powerful Phone System: Seamlessly add award-winning cloud voice to Teams and get the features, reliability, and flexibility your business needs.
• Integration your way: Works side-by-side with Teams or directly within the native Teams interface to complement your Teams communications experience.
• Advanced features: CONNECT includes the advanced features your business needs to ensure your customers can communicate with your company however and whenever they need.

UNIVERGE BLUE ENGAGE contact center

• A highly customizable cloud-based CX solution
• Easy deployment for remote / home workers
• Artificial Intelligence
• Call Bursting
• Interactive Voice Response (IVR)
• Compatible with most CRM, ERP, and EHR systems
• Unified with UNIVERGE BLUE CONNECT

Extend your new or existing NEC phone system to the cloud

• Turn every place into a flexible workspace with UNIVERGE BLUE CONNECT BRIDGE – Your BRIDGE to the Cloud! Extend your new and/or existing NEC phone system investment with cloud-based voice via desktop and mobile apps creating a seamless all-in-one unified communications platform.
• The best of both – on-prem and cloud – a complete hybrid solution to meet all your business communications needs.
• Whether an NEC phone system is new or existing, CONNECT BRIDGE extends it to the cloud to enable collaboration in the office, at home, or anywhere in between with integrated video conferencing, chat, and file sharing/backup.
• User-friendly apps are easy to set up and install – all you need is an internet connection.
• Keep your numbers, protect your investment while adding additional tools your teams need to communicate and collaborate.
• Enjoy one low, monthly, per user fee from the provider you already trust with your business communications - NEC

• Securely capture your organization’s UNIVERGE BLUE CONNECT calls, chats and SMS conversations, and ensure the information is easy to find whenever it's needed.
• Automated data capture - automatically captures chat, SMS, and voice data without administrative or user action (after the initial activation).
• Powerful contextual search - Indexes both content and metadata.
• Seamless integration - deploys in minutes with everything needed to enable compliant retention.
• Unlimited capacity*