Dynamics 365 Customer Service Enterprise (Non-Profit Pricing)
- 1 year contract$315.60 User / Year
- 1 month contract$31.56 User / Month
- 12 month contract$27.62 User / Month
Selected Edition
Dynamics 365 Customer Service Enterprise (Non-Profit Pricing)
Starting At $315.60 User / Year
Starting At
$315.60User/Year
Select an edition for this product
product.configurator.view.addonsDynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (Non-Profit Pricing)
- 1 month contract$6.00 User / Month$6.00User/Month
- 12 month contract$5.25 User / Month$5.25User/Month
- 1 year contract$60.00 User / Year$60.00User/Year
Dynamics 365 Customer Service Professional (Non-Profit Pricing)
- 1 year contract$150.00 User / Year$150.00User/Year
- 1 month contract$15.00 User / Month$15.00User/Month
- 12 month contract$13.13 User / Month$13.13User/Month
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (Non-Profit Pricing)
- 1 month contract$6.00 User / Month$6.00User/Month
- 12 month contract$5.25 User / Month$5.25User/Month
- 1 year contract$60.00 User / Year$60.00User/Year
Dynamics 365 Customer Service Enterprise Device (Non-Profit Pricing)
- 1 month contract$48.00 User / Month$48.00User/Month
- 1 year contract$480.00 User / Year$480.00User/Year
- 12 month contract$42.00 User / Month$42.00User/Month
Available Add-ons
product.configurator.view.editionsMicrosoft Dynamics 365 Customer Service Digital Messaging add-on
$78.75 User / Month
$78.75User/Month
$900.00 User / Year
$900.00User/Year
$90.00 User / Month
$90.00User/Month
$900.00 User / Year
$900.00User/Year
$78.75 User / Month
$78.75User/Month
$2,700.00 User / Three Years
$2,700.00User/Three Years
User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS (requires additional contract with Telesign), FB Messenger, and Whatsapp.
Microsoft Dynamics 365 Customer Service Digital Messaging and Voice Add-in
$94.50 User / Month
$94.50User/Month
$1,080.00 User / Year
$1,080.00User/Year
$108.00 User / Month
$108.00User/Month
$94.50 User / Month
$94.50User/Month
$1,080.00 User / Year
$1,080.00User/Year
$3,240.00 User / Three Years
$3,240.00User/Three Years
Enable digital messaging, voice channels and associated capabilities within Customer Service Enterprise.
Microsoft Dynamics 365 Customer Service Voice Channel Add-in
$78.75 User / Month
$78.75User/Month
$900.00 User / Year
$900.00User/Year
$90.00 User / Month
$90.00User/Month
$900.00 User / Year
$900.00User/Year
$78.75 User / Month
$78.75User/Month
$2,700.00 User / Three Years
$2,700.00User/Three Years
Enable the Customer Service voice channel and associated capabilities within Customer Service Enterprise.
Microsoft Dynamics 365 Customer Service Chat Add-on for Education - Faculty
$504.00 User / Year
$504.00User/Year
$44.10 User / Month
$44.10User/Month
$50.40 User / Month
$50.40User/Month
User subscription that includes Dynamics 365 Customer Service Chat.
Microsoft Dynamics 365 Customer Service Chat Add-on for Education - Students
$504.00 User / Year
$504.00User/Year
$44.10 User / Month
$44.10User/Month
$50.40 User / Month
$50.40User/Month
User subscription that includes Dynamics 365 Customer Service Chat.
Microsoft Dynamics 365 Customer Service Chat Add-on for Nonprofit
$504.00 User / Year
$504.00User/Year
$44.10 User / Month
$44.10User/Month
$50.40 User / Month
$50.40User/Month
User subscription that includes Dynamics 365 Customer Service Chat.
Microsoft Dynamics 365 Customer Service Digital Messaging Add-on for Education - Faculty
$495.60 User / Year
$495.60User/Year
$43.36 User / Month
$43.36User/Month
$49.56 User / Month
$49.56User/Month
User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS (requires additional contract with Telesign), FB Messenger, and Whatsapp.
Microsoft Dynamics 365 Customer Service Digital Messaging Add-on for Nonprofit
$225.60 User / Year
$225.60User/Year
$19.74 User / Month
$19.74User/Month
$22.56 User / Month
$22.56User/Month
User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS (requires additional contract with Telesign), FB Messenger, and Whatsapp.
Microsoft Dynamics 365 Customer Service Digital Messaging and Voice Add-on for Education - Faculty
$594.00 User / Year
$594.00User/Year
$51.97 User / Month
$51.97User/Month
$59.40 User / Month
$59.40User/Month
Enable digital messaging, voice channels and associated capabilities within Customer Service Enterprise.
Microsoft Dynamics 365 Customer Service Digital Messaging and Voice Add-on for Nonprofit
$270.00 User / Year
$270.00User/Year
$23.63 User / Month
$23.63User/Month
$27.00 User / Month
$27.00User/Month
Enable digital messaging, voice channels and associated capabilities within Customer Service Enterprise.
Microsoft Dynamics 365 Customer Service Voice Channel Add-in for Nonprofit
$225.60 User / Year
$225.60User/Year
$19.74 User / Month
$19.74User/Month
$22.56 User / Month
$22.56User/Month
Enable the Customer Service voice channel and associated capabilities within Customer Service Enterprise.
Microsoft Dynamics 365 Field Service - Resource Scheduling Optimization Add-on for Nonprofit
$252.00 User / Year
$252.00User/Year
$22.05 User / Month
$22.05User/Month
$25.20 User / Month
$25.20User/Month
Achieve scale
Microsoft Dynamics 365 Customer Service Call Intelligence Minutes Add-on for Education - Student
$7.20 User / Month
$7.20User/Month
$72.00 User / Year
$72.00User/Year
$6.30 User / Month
$6.30User/Month
Talking speed
Microsoft Dynamics 365 Customer Service Call Intelligence Minutes Add-on for Education - Faculty
$9.96 User / Month
$9.96User/Month
$99.60 User / Year
$99.60User/Year
$8.72 User / Month
$8.72User/Month
This license is required if an individual with Voice SKU permissions exceeds the seeded call intelligence minutes per month threshold.
Microsoft Dynamics 365 Customer Service Call Intelligence Minutes Add-on for Nonprofit
$4.56 User / Month
$4.56User/Month
$3.99 User / Month
$3.99User/Month
$45.60 User / Year
$45.60User/Year
This license is required if an individual with Voice SKU permissions exceeds the seeded call intelligence minutes per month threshold.
Microsoft Dynamics 365 Customer Service Unified Routing Add-on for Education - Student
$144.00 User / Month
$144.00User/Month
$1,440.00 User / Year
$1,440.00User/Year
$126.00 User / Month
$126.00User/Month
This is an overage SKU that provides additional capacity for unified routing in Dynamics 365 Customer Service.
Microsoft Dynamics 365 Customer Service Unified Routing Add-on for Education - Faculty
$192.00 User / Month
$192.00User/Month
$1,920.00 User / Year
$1,920.00User/Year
$168.00 User / Month
$168.00User/Month
This is an overage SKU that provides additional capacity for unified routing in Dynamics 365 Customer Service.
Microsoft Dynamics 365 Customer Service Unified Routing Add-on for Nonprofit
$384.00 User / Month
$384.00User/Month
$3,840.00 User / Year
$3,840.00User/Year
$336.00 User / Month
$336.00User/Month
This is an overage SKU that provides additional capacity for unified routing in Dynamics 365 Customer Service.
Microsoft Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on for Nonprofit
$375.60 User / Year
$375.60User/Year
$37.56 User / Month
$37.56User/Month
$32.87 User / Month
$32.87User/Month
This license is required if an individual with Voice SKU permissions exceeds the seeded voicebot minutes per month threshold.
Microsoft Dynamics 365 Customer Service Voice Channel Add-on for Education - Student
$36.00 User / Month
$36.00User/Month
$360.00 User / Year
$360.00User/Year
$31.50 User / Month
$31.50User/Month
Enable the Customer Service voice channel and associated capabilities within Customer Service Enterprise.
Microsoft Dynamics 365 Customer Service Voice Channel Add-on for Education - Faculty
$49.56 User / Month
$49.56User/Month
$495.60 User / Year
$495.60User/Year
$43.36 User / Month
$43.36User/Month
Enable the Customer Service voice channel and associated capabilities within Customer Service Enterprise.
Microsoft Dynamics 365 Customer Service Digital Messaging and Voice Add-on for Education - Student
$43.20 User / Month
$43.20User/Month
$432.00 User / Year
$432.00User/Year
$37.80 User / Month
$37.80User/Month
Enable digital messaging, voice channels and associated capabilities within Customer Service Enterprise.
Microsoft Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on for Education - Faculty
$825.60 User / Year
$825.60User/Year
$82.56 User / Month
$82.56User/Month
$72.24 User / Month
$72.24User/Month
This license is required if an individual with Voice SKU permissions exceeds the seeded voicebot minutes per month threshold.
Microsoft Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on for Education - Student
$600.00 User / Year
$600.00User/Year
$60.00 User / Month
$60.00User/Month
$52.50 User / Month
$52.50User/Month
This license is required if an individual with Voice SKU permissions exceeds the seeded voicebot minutes per month threshold.
Microsoft Dynamics 365 Customer Service Digital Messaging add-on for Education - Student
$360.00 User / Year
$360.00User/Year
$31.50 User / Month
$31.50User/Month
$36.00 User / Month
$36.00User/Month
User license for employees who need access to any combination of the following digital conversation channels within the Omnichannel for Customer Service interface: Chat, SMS (requires additional contract with Telesign), FB Messenger, and Whatsapp.
Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise
$108.00 User / Month
$108.00User/Month
$1,080.00 User / Year
$1,080.00User/Year
$94.50 User / Month
$94.50User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise for Nonprofit
$27.00 User / Month
$27.00User/Month
$270.00 User / Year
$270.00User/Year
$23.63 User / Month
$23.63User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise for Education - Student
$43.20 User / Month
$43.20User/Month
$432.00 User / Year
$432.00User/Year
$37.80 User / Month
$37.80User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Add-on for Customer Service Enterprise for Education - Faculty
$59.40 User / Month
$59.40User/Month
$594.00 User / Year
$594.00User/Year
$51.97 User / Month
$51.97User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise
$90.00 User / Month
$90.00User/Month
$900.00 User / Year
$900.00User/Year
$78.75 User / Month
$78.75User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise for Nonprofit
$22.56 User / Month
$22.56User/Month
$225.60 User / Year
$225.60User/Year
$19.74 User / Month
$19.74User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise for Education - Student
$36.00 User / Month
$36.00User/Month
$360.00 User / Year
$360.00User/Year
$31.50 User / Month
$31.50User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise for Education - Faculty
$49.56 User / Month
$49.56User/Month
$495.60 User / Year
$495.60User/Year
$43.36 User / Month
$43.36User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise
$90.00 User / Month
$90.00User/Month
$900.00 User / Year
$900.00User/Year
$78.75 User / Month
$78.75User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise for Nonprofit
$22.56 User / Month
$22.56User/Month
$225.60 User / Year
$225.60User/Year
$19.74 User / Month
$19.74User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise for Education - Student
$36.00 User / Month
$36.00User/Month
$360.00 User / Year
$360.00User/Year
$31.50 User / Month
$31.50User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.
Microsoft Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise for Education - Faculty
$49.56 User / Month
$49.56User/Month
$495.60 User / Year
$495.60User/Year
$43.36 User / Month
$43.36User/Month
Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.