Datadog Event Management

by Datadog

Automated event correlation

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Unify Alert Data

Aggregate alerts and change events from anywhere into a single case view.

  • Centralize third-party alerts, events, and changes to reduce tool sprawl and context switching.
  • Send alerts or events from third-party APIs, email, or directly from one of our many integrations.
  • Easily manage, group, filter, and analyze events in one unified view.
  • Aggregate and consolidate events alongside observability data to get complete context into issues, identify the root cause faster, and understand the impact across your environment.

Enrich with Context

Enhance alert context with service knowledge and ownership.

  • Automatically enrich your ingested events or alerts with business-specific data from your configuration management database (CMDB) or operational spreadsheet.
  • Normalize all incoming events with consistent tagging, and standardize tag structures.
  • Make key service information easily accessible, so all team members, regardless of experience level, know where to look, how to remediate, and who to contact in an incident.

Correlate Intelligently

Reduce alert fatigue and ticket volume.

  • Enable your teams to focus on what’s really important with intelligent correlation powered by AI.
  • Set pattern-based correlations, or leverage suggested correlations tailored to your organizations needs.
  • Aggregate and deduplicate events and alerts from Datadog and third-party tools in one platform so you can easily monitor and analyze events.

Accelerate Remediation

Automate triage workflows, and reduce investigation time.

  • Escalate and prioritize cases in Datadog Case Management to jump-start your triaging with a more complete picture of related events.
  • Automatically create tickets in your preferred ITSM tool, such as ServiceNow and Jira, with bi-directional syncing.
  • Create notifications in PagerDuty, Slack, or Microsoft Teams to bring awareness to an investigation.
  • Execute runbook automations and recommend next steps based on the findings of your investigations.