Zendesk Sunshine
Develop custom experiences
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Automate processes with low to no-code tools
Zendesk Sunshine is a flexible and open customer relationship management (CRM) platform built on Amazon Web Services (AWS). It allows businesses to unify and manage customer data across various channels and systems, providing a comprehensive view of each customer. Designed for customization and extensibility, it enables the development of custom applications and workflows, integrating seamlessly with other tools and platforms. Its cloud-based infrastructure ensures scalability and real-time data processing, supporting businesses in delivering personalized and efficient customer service.
Top Features
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Open and flexible
Sunshine uses open standards and common languages, so you can create custom experiences using the languages and tools you know and prefer.
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Designed for agility
Unlock your agents’ potential with low to no-code tools and integrations that put full customer context at their fingertips.
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Personalization, simplified
Sunshine is intuitive, so your customers receive the personalized, differentiated support they expect from your business.
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