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Zendesk Gather
A community forum solution
A space for your customers to connect and collaborate
Zendesk Gather is a community forum that enables customers to connect and collaborate with one another. It complements the knowledge base in your help center. You must first set up Guide before you can add Gather. Gather empowers teams to solicit help from an active and engaged community, creating a channel to harness customers’ expertise, aggregate best practices, and promote feedback. Your community of users can solicit the help they need from other community members.
Top Features
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Community engagement
Users can create and engage in discussions on various topics, allowing for the exchange of ideas, tips, and solutions.
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Content management
Admins can organize community posts and topics, making it easier for users to find relevant discussions.
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Activity monitoring
Admins can track community engagement and participation metrics, helping to assess the effectiveness of the community in providing support.
Reviews
Additional Information
Terms & Conditions
Terms of Service
https://www.zendesk.com/company/agreements-and-terms/terms-of-use/
Privacy Policy
https://www.zendesk.com/company/agreements-and-terms/privacy-notice/