Docusign Identify

by Docusign

ID verification software

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Types of identification solutions

Docusign Identify includes a variety of configurable authentication and identity verification options to meet all of your business needs.

Identity document and eID verification

  • Verify signer identity worldwide with Docusign ID Verification, which checks identity based on liveness checks, government-issued photo IDs, or electronic IDs.

Knowledge-based authentication

  • Let signers verify their identity by correctly answering personal questions about themselves. Available as part of ID Verification.

Support for AES and QES

  • Achieve Advanced Electronic Signatures (AES) with ID Verification or a Qualified Electronic Signature (QES) with ID Verification for EU Qualified, across the EU and the UK.

Flexible admin controls

  • Choose from pre-set configurations or customize your own. Select the type of ID methods and country of issuance you will accept, how you want to retain ID data and name-matching precision.

Proof of verification

  • Write verification status and ID data into your system of record using APIs. Authentication details appear in every eSignature Certificate of Completion.

Phone verification

  • Enable easy two-factor authentication with a one-time code delivered via SMS or phone call. Available to users in 180+ countries. Use it as a stand-alone solution or add to your identity verification process.

Enhanced features for ID Verification

Deploy advanced digital identity proofing into your agreement workflow with capabilities such as AI-enabled biometric liveness detection, verification of most identity documentation, knowledge-based authentication, and electronic ID verification.

Expanded ID and eID methods

  • In the US, signers can answer personal questions to prove their identity. Docusign also offers new bank-based ID in the UK and eID in France.

ID Verification for EU Qualified

  • Get the highest levels of security and compliance with ID Verification for EU Qualified. With AI-enabled enhanced signer identification built directly into the eSignature workflow, signers can complete eIDAS-compliant Qualified Electronic Signature (QES) in minutes.

Liveness detection for ID Verification

  • Identify your signers easily and more securely. Apply biometric checks such as AI-enabled liveness detection to video selfies and help confirm signers are real, IDs are authentic, and that faces match ID photos.

Docusign Identify use cases

  • Insurance applications
  • Agreements required to be in writing under Scot’s Law (UK)
  • Cross-border transactions
  • Employee onboarding
  • Patient consent management
  • Auto test drive and sales agreements
  • Good practice guidelines agreements
  • Lending, leasing and financing
  • Account opening and onboarding