LogicMonitor Support

Technical support for customers

Continual platform updates & world-class support

LogicMonitor is committed to offering the best service for our customers which not only includes our continual platform updates but our world-class support as well. We have a variety of packages to meet your team’s unique needs, so you can rest easy. LogicMonitor is committed to provide outstanding, responsive Support and will make reasonable efforts to meet the target initial response time for the applicable severity or priority levels. Initial responses provided will be meaningful and related to the inbound support request.

Starting at $1,000.00 /Month

Top Features

  • Less alert noise

    See only what you need, right when you need it. Immediate actionable alerts with our dynamic topology and out-of-the-box AIOps capabilities.

  • Reduced MTTR

    Real-time alerts without noise. Seamless pivoting between monitoring and investigation with unified data including integrated logs.

  • Easy to deploy

    Transform your monitoring in minutes, not months. Automatic support, discovery, and dashboards for over 2000 types of infrastructure and applications.

  • 3000+ integrations

    We’ve built more monitoring integrations than anyone else, so you can integrate instantly with the devices, technologies, and services your business relies on.

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