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UJET

Transcends omnichannel to transform CX

Cloud contact center platform for smartphone-era CX, modernizing digital & in-app experiences.

Cloud contact center platform for smartphone-era CX, modernizing digital & in-app experiences.

(962)

Sold By UJET

(962)

Sold By UJET

Broadvoice GoContact

Native cloud contact center software

Simple yet powerful cloud-based CCaaS solution delivering personalized and optimized experiences.

Simple yet powerful cloud-based CCaaS solution delivering personalized and optimized experiences.

(45)

Sold By Broadvoice

(45)

Sold By Broadvoice

Nextiva Call Center

Cloud-based VoIP call center solutions

Automated call routing with ACD states for agents and advanced reporting for managers. Allows for smoother call flow for the customer and advanced analytics for management to ensure calls are handled quickly and efficiently.

Automated call routing with ACD states for agents and advanced reporting for managers. Allows for...

(2915)

Sold By Nextiva

(2915)

Sold By Nextiva

Nextiva CCaaS

Make stellar customer service look easy

Solution to automate outbound functions of a call center to improve contact rate with customers while minimizing laborious tasks by the sales or support team. Many functions are handled by the Contact Center Solution which may also reduce the number...

Solution to automate outbound functions of a call center to improve contact rate with customers...

(2729)

Sold By Nextiva

(2729)

Sold By Nextiva

Nextiva IVR & Virtual Agents

Advanced IVR with Conversational AI

Virtual attendant with voice recognition and intelligent routing to provide more comfortable experience for the customer as well as reduce labor need from an agent. Provides opportunity for the customer's call to be returned automatically when their...

Virtual attendant with voice recognition and intelligent routing to provide more comfortable...

(2727)

Sold By Nextiva

(2727)

Sold By Nextiva

Global Zoom with CallTower

Stay connected. Stay ahead.

Seamless collaboration across teams, time zones, and projects, enabling remote work flexibility.

Seamless collaboration across teams, time zones, and projects, enabling remote work flexibility.

(189)

Sold By CallTower

(189)

Sold By CallTower

8x8 Contact Center

Create winning experiences

Reliable solution helping businesses boost engagement, collaboration & operational effectiveness.

Reliable solution helping businesses boost engagement, collaboration & operational effectiveness.

(172)

Sold By 8x8

(172)

Sold By 8x8

LiveVox WFO/WFM

Easy-to-use and activate WFO tools

Employee-centric evolution of workforce optimization focusing on engaging & enabling contact center.

Employee-centric evolution of workforce optimization focusing on engaging & enabling contact center.

(74)

Sold By LiveVox

(74)

Sold By LiveVox

LiveVox ACD

Highly configurable ACD

Automatic call distribution solution used in contact centers to route your customers calls.

Automatic call distribution solution used in contact centers to route your customers calls.

(74)

Sold By LiveVox

(74)

Sold By LiveVox

LiveVox U-CRM

Single Pane of Glass CRM

Purpose-built customer service CRM syncs information across systems to keep customers at the center.

Purpose-built customer service CRM syncs information across systems to keep customers at the center.

(74)

Sold By LiveVox

(74)

Sold By LiveVox

LiveVox Inbound Contact Center Bundle

Elevate your customer experience

Enhance customer service, boost productivity, and personalize inbound customer engagement.

Enhance customer service, boost productivity, and personalize inbound customer engagement.

(74)

Sold By LiveVox

(74)

Sold By LiveVox

LiveVox Outbound Campaign & Compliance Bundle

Compliance-focused omnichannel engagement

Boost productivity, enhance agent & customer experience & mitigate risk across voice, email, SMS.

Boost productivity, enhance agent & customer experience & mitigate risk across voice, email, SMS.

(74)

Sold By LiveVox

(74)

Sold By LiveVox