by Microsoft
Earn customers for life
Empower agents to solve cases faster and provide differentiated levels of support. Watch this video to learn how machine learning and advanced analytics enable personalized and contextual customer service experiences.
Engage with customers on any channel or device to get a unified view of service issues and create an effortless support experience. Provide faster resolutions to customers with the Customer Service Hub in Dynamics 365.
Find out what’s new for Microsoft Dynamics 365 and the Microsoft Power Platform in our 2023 Release Wave 1. Watch this video to learn how you can use the latest features.
Learn how built-in intelligence from Microsoft Dynamics 365 Customer Service delivers faster & more personalized support to add value to every customer interaction.