Microsoft Dynamics 365 Sales, Enterprise Edition for Faculty

Win new customers through teamwork

• Connect through hybrid selling: Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.
• Instantly bring in your experts: Include experts from across the organization in real-time, with all the context, so they can hit the ground running.
• Be productive from anywhere: Get data and take action on the go with a native mobile app.

Accelerate revenue with AI

• Replace intuition with insights: Streamline sales cycles through suggested next-best actions, focusing on the highest-priority activity with the best propensity to close.
• Take action seamlessly: Take the suggested actions right from the dashboard.
• Get notified about deal risks: Get notified about deals that are stalled or at risk to help increase closure rates.
• Improve account relationships: Receive recommendations to help improve account relationships at risk.

Predict and manage pipelines with confidence

• Gain visibility across the entire sales cycle: Analyze individual and collective pipelines for accurate forecasts through automated insights.
• Spotlight potential strengths and weaknesses: Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel.
• Focus on what matters: Reduce time spent on reporting by surfacing exceptions with out-of-the-box reports.

Improve customer conversations through real-time coaching

• Enable guided selling with in-the-moment insights: Coach sellers with real-time insights about customer emotion, competitive market, sentiment, and priorities in phone calls.
• Quickly onboard new sellers: Help them learn what drives success by reviewing actions that previous sellers took as a result of feedback during sales calls.
• Easily implement best practices through a single collaboration platform: Using Microsoft 365, Microsoft Teams, and Dynamics 365 Sales together makes it easy for everyone to benefit from best practices.