Verizon

Network & cloud security

• Organizations today rely on a complex weave of networks and clouds. We know that complexity better than almost anyone and can help protect your network and applications from attacks, enforce policies and help keep your data safe whether you’re working in the office or remotely.

Cyber risk management

• Inadequate cyber risk management leaves the door open to disaster. Get help effectively and proactively minimizing your risk with access to more than 25 years of experience and experts stationed around the globe.

Incident response & investigation

• Responding quickly to cybersecurity incidents can help reduce damages. We have options to help your organization proactively prepare, rapidly respond and more quickly recover from incidents of all kinds.
• Rapid Response Retainer: Engage incident response capabilities customized to your cyber risk profile.
• Incident Response Planning: Anticipate challenges, amplify the effectiveness, and streamline decision-making processes.

Advanced security operations center services

• Augment your existing security platforms and personnel with our analysts and actionable intelligence. Receive detailed monitoring, analytics, and alerting done by our security experts to help improve your overall security.

Identity & access management

• By simplifying access controls, permissions and account provisioning, we can help you protect your critical information and resources from unauthorized access—and provide your people and devices frictionless access to what they need.

Managed detection and response services

• Get help protecting your organization with a leader in managed security services. We offer cloud-based technologies, around-the-clock detection and incident response that can evolve to meet the threats you face.

Internet Dedicated Services

• Cloud technology and critical applications put big demands on your network. We can help. Our Internet Dedicated Services delivers the consistent high performance you need to run those challenging applications—and reach customers via the internet quickly and reliably. Internet Dedicated Services uses ultrafast, full-duplex connections to deliver scalable internet connectivity to power your business operations and network applications.
• It can help you support high-bandwidth applications, easily share information and enable high-speed transactions. Burstable and tiered pricing options help you dial up bandwidth with demand.

Connectivity

• Your network can do more than just link different parts of your business. Our connectivity solutions can provide the backbone that drives business agility and connects your employees, customers and suppliers from wherever they work, play, shop and more.
• Private IP: Access scalable connectivity backed by secure network technologies.
• Managed SD WAN: Spin up virtual WAN services and make network adjustments on the fly.

Virtual Network Services (VNS)

• Virtual networks can boost your agility with fast, on-demand delivery. We can help you with that while simplifying your network and increasing your efficiency.
• VNS - SD WAN: Take network intelligence and application delivery to the next level.
• Secure Gateway: Virtualize security to help make your network more agile and cost-effective.

Network Application Enablement

• Reliable application performance is critical to your reputation and bottom line. By combining advanced networking, security, cloud and industry expertise, we can help you improve application performance across your network and transform your business.
• Secure Cloud Interconnect: Connect to multiple clouds securely and reliably.
• Business Process Application: Deliver a seamless experience.

Managed network services

• The more your network grows, the more the demands on your time and resources grow. We can help you stay focused on your strategic goals by managing the day-to-day tasks required to keep your network secure, agile and scalable.

Network consulting

• Need to align your technical network implementations with your business objectives? We can help with in-depth support through an array of service offerings across a wide spectrum of technologies. You can take advantage of our technical expertise, oversight and guidance at different stages of your development cycle according to your unique needs and timing.

Conferencing

• Bring your teams together no matter where they work. With conferencing services from Verizon, you can give your teams the flexibility to communicate and collaborate from virtually anywhere.
• Webex Calling: Help your employees be more efficient with seamless collaboration whether they’re onsite or remote.
• BlueJeans by Verizon: Communicate and collaborate virtually anywhere and anytime at the touch of a button.
• Verizon Calling with Microsoft Teams: Communicate and collaborate virtually anywhere and anytime at the touch of a button.

Unified communications

• Unified Communications and Collaboration as a Service: Drive better collaboration, better communications and better outcomes.
• Help your workforce drive better collaboration, increase productivity and control costs with unified communications solutions and services from Verizon.

VoIP and phone services

• IP Trunking: Enable business collaboration and cost control with IP Trunking.
• Help improve your business productivity by taking advantage of modern communication technologies such as Voice over IP (VoIP) and traditional phone services.

Communications consulting

• Business Communications Design: Design customer personas, map customer journeys and develop use cases.
• Business Communications Adoption Services: Help employees adapt quickly to new communication and collaboration technology.
• We can help you take the complexity out of new communication services with our expert business and technical guidance. Our comprehensive suite of professional services can help you through the challenges of planning, designing and execution.

Cloud contact center

• Unified Customer Experience: Get tools and solutions to help you make customers happier and agents more productive.
• Virtual Contact Center: Give your contact center flexibility, reliability and scalability with a cloud-based contact center.
• To keep customer service efficient, effective and innovative, you need the flexibility of the cloud. Verizon cloud contact center solutions provide quick and reliable network connections that can help you scale quickly while controlling costs.

Contact center network

• IP Contact Center: Access all the usage-based features and tools you need to make near-real-time changes quickly and efficiently.
• To personalize experiences and proactively guide callers to the best channel on first contact, you need technologies that can dynamically integrate information from different sources—and a network that can support those technologies.

Customer engagement

• Knowledge Assist: Deliver up-to-date, accurate answers and guidance with an AI-driven knowledge base.
• Virtual Agent: Take advantage of a conversational, digital self-assistant for your customers to connect with 24/7/365.
• AI and next-generation customer engagement technologies can play a key role in improving CX, fostering brand loyalty, and saving you time and effort. Use these tools to help you provide personalized, instant and consistent interactions.

Customer experience consulting

• CX Design Services: Achieve your desired business outcomes with help creating personas, customer journeys and use cases.
• Contact Center Managed Services: Proactively monitor and manage your contact center infrastructure.
• Shifts in technology require contact center strategies that meet customer expectations and move at the speed of change. Verizon offers end-to-end CX consulting services to help you create better experiences, drive results and mitigate security risks.

Connected fleet and field services

• Explore these IoT technologies for managing teams in the field, tracking fleet vehicles and remotely collecting a variety of business-critical data.
• Fleet Management Software and Solutions: Discover how this technology can help your organization track and monitor vehicles, manage schedules, run diagnostics, improve delivery times and more.

Smart cities and communities

• Intelligent Video: Our remote smart surveillance gathers and analyzes video data to help you quickly make decisions that help safeguard your community or organization.
• Intelligent Lighting: Remotely control your lighting and gain insights across your community, from energy savings to citizen safety improvements.
• We’re bringing intelligence to organizations around the country, with IoT offerings that deliver intelligent lighting, traffic data services, real-time response and more.