![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/250767/thumbs_112/img262589188103162537.png)
Mitel
Remote work solutions
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/250767/feature/img8725964030562211277.png)
Contact Center
Create exceptional experiences for your customers with Mitel's omnichannel CX solutions featuring interaction routing, self-service IVR, performance analytics, real-time dashboards, and workforce optimization tools.
MiContact Center Business
- Whether you have a few call center agents or a thousand omnichannel agents, MiContact Center Business puts your customers at the center of your business with scalable customer experience solutions for sales, service, support, and more.
MiContact Center Enterprise
- Transform your voice-only call center into an omnichannel experience center with the industry's most flexible, powerful, all-in-one customer interaction management platform, MiContact Center Enterprise.
Mitel Workforce Optimization
- Gain deeper customer insights to enhance the customer experience while optimizing resources and enhancing performance with Mitel Interaction Recording, Quality Management, Speech Analytics, and Workforce Management solutions.
MiContact Center Outbound
- Elevate customer engagement with MiContact Center Outbound: a complete outbound contact management suite that supports all modes of outbound dialing, multi-channel communications, and campaign management.
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/250767/feature/img8829089895093901432.png)
Collaboration
Create, collaborate, and share ideas more easily than ever before using voice, video, and instant messaging solutions from Mitel's collaboration suite.
MiTeam Meetings
- Can't get everyone in the same room? Meet them in the cloud with MiTeam Meetings. It's voice, video, chat, and more from a single app that sits in the cloud--for the best seat in the room, everytime.
MiTeam Collaboration
- Wish you could have all your communications and collaboration apps in one place on any device? MiTeam Collaboration makes you a collaboration pro, wherever you go.
MiCollab
- Connect faster, communicate smarter, and collaborate more effectively -- even across blended environments. MiCollab has everything you need to bring people and ideas together.
Third-Party Integrations
- Turbocharge your MS Teams with Mitel's Telephony Only client and Mitel Assistant combination solution and get powerful softphone client features seamlessly integrated for a richer user experience.
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/250767/feature/img1969477974981352273.png)
Business Phone Systems
Simplify your business and deliver richer customer experiences with unified communications solutions from Mitel, featuring flexible offerings and best-in-class capabilities.
MiVoice Business
- Find your voice with the communications platform that delivers voice, messaging, mobility, conferencing, collaboration, and more all in one solution, MiVoice Business.
MiVoice MX-ONE
- Get enterprise-class contact center capabilities and rich unified communications and collaboration tools together in one solution with MX-ONE.
MiVoice Office 400
- Now small businesses can manage global teams and embrace innovation with MiVoice Office 400, the modern communications platform built for the modern world.
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/250767/feature/img6540648025581341995.png)
Business Phone Accessories
Unleash your communications and collaboration capabilities with customized IP phones from Mitel featuring a broad range of add-on accessories.
6900/6800 Series Accessories
- Mitel offers a wide array of accessories for the 6800/6900 IP Phone Series that can be tailored to meet the needs of your most demanding phone users.
5300 Series Accessories
- Turn your 5300 IP Phone Series into a business workhorse with accessories such as expansion key modules, or simplify your connectivity with Mitel's WLAN adapter.
IP400 Series Accessories
- Get more from your IP400 Series Phone with accessories like Programmable Button Box, which gives you single-button access to telephony features like transfer, silent monitor, and barge in.