RingCentral Cloud-based Communication Solutions

Summary

RingCentral Cloud-based Communication Solutions

Intelligent + Connected + Effortless

Rating 4/5 Based on 1089 reviews
Developer:RingCentral

Overview

The trusted leader in AI communications

The trusted leader in AI communications

RingCentral is a leading provider of trusted AI business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide.

Features and Benefits

Bring global teams together

Manage one communications platform with global PBX services in over 40 countries, from just about anywhere.

Connect or build your favorite tools

Integrate hundreds of apps like Microsoft 365 and Google Workspace—or build your own with our open APIs.

Get real-time insights

See all system activity in a single pane. Track and report service quality, system usage, and other key performance indicators—all at a glance.

Seven layers of defense

Our team of experts proactively monitor and optimize our platform to ensure the highest levels of user protection and cloud security.

99.999% uptime SLA

Expand your global reach with more ease and peace of mind. Geographically dispersed data centers and rigorous security processes effectively shield you from system failure due to operational errors, cybercrime, and even natural disasters.

The global leader in AI communications

RingCentral delivers mission-critical communications, keeping businesses of all sizes connected, secure, and compliant from anywhere.

Reviews

Customer Reviews

1-3 of 1089 reviews

Sagar R.

  • SME - KPO at Pi Tech Solutions Pvt. Ltd
  • Pi tech Solutions Pvt. Ltd.
  • Information Technology and Services
My rating: 5/5
12/17/2018
RingCentral is most sophisticated phone system I ever used
What do you like best?

We were in desperate need for VoIP system for our office so that our overseas clients could reach us anytime without any hassle. We used CounterPath products for some time but didn't have satisfactory experience. Then we came across RingCentral and it has most useful, satisfactory system till date we used. It offers all the features you could expect from such system with stable performance. We have multiple numbers configured for multiple agencies we support and they work flawlessly together on same network. Their software is the best and call recording feature is superb in terms of audio quality and access. It is highly recommended system if you are in need of such phone system for your office.

What do you dislike?

Switching user to another computer is sometimes messy affair and should have been easy.

Administrator in Information Technology and Services

  • Information Technology and Services
My rating: 5/5
7/28/2017
Easy to Setup and Use
What do you like best?

Easy call groups to setup for small or larger companies. Call forwardin is easy to setup and use.

What do you dislike?

Not being able to add your own music. Some of the hold music is loud. Sometimes the mobile deivces cannot transfer a call on hold.

User in Medical Practice

  • Medical Practice
My rating: 5/5
10/19/2021
Clarity and User friendly
What do you like best?

The convenience of making calls and not worrying about dropping calls during important work conversations.

What do you dislike?

I don't particularly appreciate that it times out after several minutes of not being active on calls. I wish it would wait a bit longer.

Additional Information

Support

Jim Jacob – Partner Success Manager, RingCentral

Phone720.439.9244

Questions And Answers

No questions have been asked.

    Resources

    RingCentral Cloud-based Communication Solutions - RingCentral AI Receptionist

    RingCentral Cloud-based Communication Solutions - RingCentral Events

    RingCentral Cloud-based Communication Solutions - Live in your Apps: RingCentral Integrations

    RingCentral Cloud-based Communication Solutions - RingCentral for Healthcare

    RingCentral Cloud-based Communication Solutions - RingCentral for Government

    RingCentral : Where AI meets trusted communications

    Explore how RingCentral's AI communications enhance employee and customer engagement. Our platform transcribes calls, generates message summaries, and delivers live transcriptions in video meetings–keeping employees focused and efficient.

    RingCX by RingCentral | Effortless customer experiences with AI

    Create effortless customer experiences with RingCentral's AI contact center.Our AI-powered platform transforms omnichannel customer service. Customers get 24/7 support from built-in AI agents. Support teams get instant AI answers during live customer calls.

    RingEX | The modern business phone system, reimagined with AI

    Experience the evolution of communications with RingEX, supercharged by RingCentral AI Assistant. Simplify workflows with the power of AI-infused across calls, texts, voicemails, video meetings, and team messaging to make every exchange seamless, intelligent, and more impactful.

    RingEX | Say hello to effortless productivity

    Empower your people to do their best work. When it comes to running and growing your business, RingEX helps your teams collaborate and thrive.

    RingCentral Integrations | Microsoft Teams

    RingCentral for Microsoft Teams provides a next-generation integrated calling experience for Microsoft Teams. Enhance Microsoft Teams with advanced telephony, superior mobile experience, fax, integrations, and faster performance.

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