Customer communications automation platform

Intelligent omni-channel communications solutions

IntelePeer delivers full-service business communications that are yours to build on, integrate, and control. They deliver an omnichannel communications platform built for the enterprise with the belief that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences. Their offerings include voice, messaging, ready-to-use applications, open APIs, & analytics. Companies can build and integrate communications-enabled workflows to create world-class customer experiences & improve business processes through automation. Their full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service.

Top Features

  • Easy to use

    Embedded AI and powerful drag & drop flow builder, Atmosphere allows you to focus on tasks that require your immediate attention.

  • Easy to implement

    Atmosphere CPaaS lives on a single, intuitive cloud platform that works seamlessly with your existing solutions.

  • Deep analytics

    Capture interactions in one place, identify trends, and data-driven decisions with analytics powered by AI.

  • Reliable omni-channel automation

    Never worry when you have a voice, SMS, and social communication network built for the largest and most demanding enterprises.

  • Offer more choices

    Connect with customers on the channels they love, such as SMS, voice, and social.

  • Deliver world-class CX

    Seamlessly blend self-service, conversational assistants, and live agents.

  • Drive revenue opportunities

    Identify and take advantage of new revenue opportunities with Al-driven insights and automation.

  • Drive operational efficiencies

    Deploy cloud-automated interactions that free up agents and resources to work on complex high-touch activities.