TouchTone Communications

by TouchTone Communications

Voice, data and VoIP

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Commitment to quality products and customer excellence

As a channel-oriented company with over 30 years of industry experience, TouchTone is a trusted telecom provider for sales partners (agents, VARs, and MSPs). We offer voice and connectivity services from leading carriers and technology partners and leverage our nationwide-owned network for guaranteed uptime and flexible solutions.

Our dedicated support staff sets us apart from the rest. Our customers, from small businesses to major emergency response organizations, rely on us for critical communications. Regardless of business size, every customer receives first-rate service and support. Our in-house team, including support, engineering, provisioning, billing, and our Network Operations Center, has the expertise to address any concern.

Top Features

  • Connectivity and networking

    Scalable, reliable and fast business internet that supports your bandwidth needs today, and future growth tomorrow.

    • Managed SD-WAN
    • MPLS
    • 5G connectivity and backup
    • Business internet
    • Fixed wireless
    • Ethernet private lines

  • Voice and collaboration

    Whether you are looking to use existing phones/equipment or a fully-hosted voice or unified communications solution, TouchTone offers flexible and scalable options to fit any size business and budget.

    • SIP trunking and Digital PRI Service
    • Business Phone and Unified Communications
    • Enterprise Long Distance and Toll-Free
    • POTS replacement solutions
    • Calling Services for Microsoft Teams

  • 24/7 in-house U.S.-based support

    Customer service matters. That is why TouchTone provides in-house dedicated support, engineering, provisioning, billing and a 24/7 Network Operations Center. For customers who require enhanced support, a Dedicated Service Manager is assigned to ensure all critical service activities are coordinated and delivered in line with your service agreements and timelines. This includes provisioning, deployment, as well as ongoing client management to ensure the highest support possible.

  • Customized end-to-end solutions

    We understand that each customer’s infrastructure and needs are different. Through the help of our highly skilled and experienced team of engineers, TouchTone delivers a fully-qualified and customized solution to fit each of your customer’s individual requirements. We provide a full evaluation of your current network, service(s) and vendor contracts and deliver a complete recommendation to help cut costs, identify network issues, discuss technology priorities and address future requirements.

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