CommandLink

by CommandLink

10x your IT management

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10X your IT

CommandLink is the first and only solution provider to seamlessly integrate voice, data, and security into a proprietary ITSM platform and network. Recognized as the leader in technology infrastructure scalability and dependability, it has built the technology platform enterprises depend on to scale their organizations. It boasts the most integrated voice, data, and security network, enabling seamless and secure global access coupled with its proprietary ITSM. Thanks to its industry-leading SLAs on both voice and data, its clients never have to worry about downtime. When needs do arise, its clients have direct access to tier-3 POD support 24/7.

Top Features

  • CommandLink ITSM

    ONE platform to manage your SD-WAN, UCaaS, CCaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe.

  • POD Support

    CommandLink makes it easier for your team to get more done with less effort and time. Your organization gets a dedicated 24/7 engineering POD that handles all your support needs and knows your business and solutions.

  • Monitoring

    Eliminate reactive support & broken processes. Our work-flow unifies support from monitoring of services, to alerting, to directly creating auto-support cases, assignment to Command|POD support tier 3 engineers and unifying everything into ONE cloud app.

  • IT Automation

    Build a fully integrated custom alert policy for your entire tech stack with granular workflows based on time of day, user, location, service, and more.

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