CallTower

Reduce Administrative Workload

• The workload of corporate administrators will decrease as users gain access to a simplified panel where quick changes such as call forwarding, password management, Skype for Business conference PIN changes, speed dial button assignments and personalizing voicemail profiles can be made without a call to support.

Powerful Communication Tools

• CallTower Connect places powerful communication tools within an easy to use application. A few clicks are all it takes to customize many phone features. CallTower Connect is built from the ground up for speed and ease of use. The application is launched from a web browser by an end user or company administrator to add or manage CallTower hosted services.

Five9

• Get all the benefits of feature-rich, on-premise systems with none of the hassle. The Five9 Virtual Contact Center (VCC) suite gives your people the tools they need to make powerful customer connections while delivering the results your business requires.

CT Cloud Contact Center

• CT Cloud Contact Center empowers customers with a full-featured, powerful and complete end-to-end cloud contact center solution. Customers can expect their calls to be answered quickly and their issues to be resolved promptly. Whether your contact center has a few or even hundreds of agents, meeting this demand requires specialized software.
• Increase productivity and reduce costs
• Fresh, Dynamic and User friendly

A Complete Solution for Web and Video Conferencing

• Fully integrated Cloud Voice UC collaboration to 500 attendees
• H.323 & SIP room connectors
• Low cost conference room systems
• Full-feature webinars
• Standalone web & video conferencing to 500 attendees

Hosted Microsoft Solution

• CallTower’s Hosted Microsoft services are dynamic and flexible communication solutions with scalability for today’s growing business needs. The collaborative power of combining Office 365 with Microsoft Teams means your team communication is housed within a single solution. As a long-time Microsoft Gold Partner providing cloud voice solutions, CallTower’s monitoring, management and support services ensure the highest quality user experience.

Cisco Solutions

• As organizations become more complex their employees need smarter and better ways to collaborate. This experience should connect people, information and their teams. Cisco offers this experience – and it is the most secure IP telephone system available. CallTower’s Hosted Cisco solutions provide the ultimate in unified communications capability for all businesses, no matter how small or large. It delivers a seamless user experience with high-quality, scalable web and video capabilities. CallTower’s Cisco offerings are easy–to–use business communication technology tools that support mobility, messaging, conferencing and presence management.

CT Cloud Solutions

• For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging. With CT Cloud solutions, network operators can support customers of any size to meet these challenges by quickly and reliably delivering feature-rich, high-quality, and secure business communications solutions.

Microsoft Office 365

• With Microsoft Office 365, powered by CallTower, you can work faster, find exciting new ways to communicate, build deeper insights, and share information using your favorite devices. Simply put, you will have business tools that work as hard as you do. Microsoft Office 365 provides a cost-effective, cloud-based solution that keeps your data, services, and applications secure. Adding telephony and conferencing to your Office 365 license delivers and additional layer of cost savings. It brings enterprise-grade services to organizations of all sizes, from online meetings to collaboration to sharing documents to business-class email. Why get your Office 365 licensing from CallTower? We handle the move of voice to our Microsoft Teams Direct Routing and Native SfB with our Certified Engineers in Microsoft Voice networking and PSTN connectivity. CallTower can be your single point of contact for Office 365 and Voice, plus seamless license migration.

CT Cloud Fax

• Cutting-edge email faxing service that enables businesses to send and receive faxes easily and cost-effectively. CT Cloud Fax solutions enable your business to receive faxes within Outlook, Gmail, Apple Mail and many other email systems. Customers can choose between DID numbers, Toll free numbers, unlimited inbound or unlimited inbound + outbound. Faxing is as easy as attaching a document to your email and clicking send; no dedicated fax lines and no additional hardware.

Attendant Console

• Robust feature set, combining call control with presence monitoring on Microsoft and Cisco solutions. Landis Attendant Pro is a native attendant console software that brings receptionist/switchboard fast call transfer functionality to Skype for Business, is coming soon to Microsoft Teams.

CT Cloud Unite

• CT Cloud Unite provides integration to an unprecedented range of business and contact-orientated applications, offering a standard set of features with a huge range of popular cross-vertical and vertical-specific apps.

Voice Redundancy Solutions

• CallTower’s Voice Redundancy Solutions that keep your business up and running. Outages and downtime cost you time and money. You deserve multiple paths to ensure 100% voice uptime. CallTower’s expanded offering includes a wide range of circuit providers to offer carriers diverse flexibility and peace of mind.

CT Cloud SIP

• CT Cloud SIP Trunks provide one concurrent call and includes inbound usage. With features such as 911, directory listing, and caller name. SIP DID Packages combine the most popular SIP features and provide concurrent calls equal to twice the number of DIDs.

CT Cloud Boost SD-WAN

• CT Cloud Boost ensures that companies leveraging Internet connectivity for any critical Cloud-based applications, such as hosted VoIP for phones and VPNs for branch connectivity have a high-quality experience. This intelligent SD-WAN solution prioritizes your VoIP traffic (and other important applications) over less critical traffic.
• A new kind of networking foundation for IT leaders who need to deliver truly reliable internet connectivity for every application, every technology, every user, everywhere—over any ISP.

CT Cloud Analyze

• CT Cloud Analyze is a remote sensor, and it’s placed in the customer’s network where a phone or Softphone enabled computer would sit – this differentiates it from other monitoring devices which only test the router or internet connection. The sensor connects to the network over Wifi or can be plugged directly into a switch port. Simulated voice traffic is sent to the sensor every 30 seconds and mirrored back to the monitoring server in CallTower’s data center. This gives CT Cloud Analyze real-time and historical QoS data, available for the user in the dashboard. Alerts can be configured for any detected problems.