Deliver unified, personalized, and seamless buying experiences
Microsoft Dynamics 365 Commerce delivers a personalized and seamless shopping experience across physical and digital channels. The product works on multiple devices. This allows customers to purchase when, how, and where they want and includes purchasing through online and offline channels. Microsoft allows the option for customers to buy online, pick up in-store, or receive home delivery. With the recent pandemic and social distancing, we all have a need for this capability. Commerce does have some decent fulfillment options for customers. It allows consumers to take advantage of sales promotions across all channels. It is organized well by store, catalog, or customer affiliation needs.
Provide choice and convenience
Provide choice and convenience with connected ordering and fulfilment tools. Let customers buy online and pick up in-store or receive home delivery.
Expand customer choice
Expand customer choice through endless aisles, offering access to your full product catalog whether in store or online, regardless of stock levels or location.
Increase customer conversion
Increase customer conversion with AI-moderated ratings and reviews that improve product selection and accelerate purchase decisions.
Accurately forecast customer demand
Accurately forecast customer demand with actionable insights provided by historical sales and purchase data.
Microsoft Dynamics 365 Commerce - Deliver seamless commerce with a complete omnichannel solution
Microsoft Dynamics 365 Commerce equips you with the tools you need to grow a loyal customer base and allow them to shop whenever, wherever, and however they want.
Microsoft Dynamics 365 Commerce - Connected Store Vision
Consumer expectations have evolved so much that historical models of operation are no longer good enough. 91% of customers are more likely to shop with brands that recognize, remember, and provide relevant offers and recommendations.
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