Spectrum Enterprise Trunking

Secure and highly scalable connectivity

PRI Interface

PRI trunks provide a cost-effective and reliable voice service for your ISDN PRI enabled PBX equipment. From the public phone network to the handoff at your PBX, we manage every aspect of performance.

Session Initiation Protocol (SIP)

  • SIP trunking is designed to provide voice service that’s cost-effective, flexible and reliable. From the public phone network to the handoff at your PBX, we manage every aspect of performance.
  • To provide assurance of interoperability, Spectrum Enterprise SIP trunks earn SIPconnect™ certification and are tested and pre-approved with leading IP PBX manufacturers, including Avaya, Cisco, and Mitel.

Toll-Free Service

  • Our toll-free service extends your organization's reach and keeps things simple. You pay just one flat rate for calls from the 50 U.S. states, U.S. territories, and Canada.
  • Keep your existing toll-free number, or select a new one at no additional charge.
  • Customize routing options based on call origination, date and time received, or a percentage to different destinations.
  • Accept or block incoming toll-free calls from specific area codes or exchanges.

Business Continuity

  • Our business continuity options are designed to keep your organization running smoothly, even during peak calling periods and extra-heavy calling days. The options range from having the service automatically reroute inbound calls to full-path diversity.
  • Automatic rerouting of inbound calls to any destination when all channels (or call paths) in the trunk group are in use.
  • A primary and secondary fiber connection between your organization and our network with no single point of failure.
  • Redundant voice gateway equipment.

Load Balancing

  • Route calls to available trunks if a trunk becomes unavailable.
  • Gain more granular control over network utilization by load balancing your trunks.
  • Manage peak usage across different locations and time zones.
  • Our load balancing options enable you to balance your trunking resources more efficiently by distributing incoming voice traffic across multiple trunks. We also offer a variety of routing options — including circular, weighted percentage, most idle, and least idle — to give you the flexibility to best manage traffic according to your specific needs.

Minutes of Use (MOU) Sharing

  • Finding ways to manage costs is key to a successful business. Minutes of Use (MOU) sharing helps you control your long distance costs by giving you a single enterprise-wide plan for all of your trunks. Easily see usage across the organization from our web portal.
  • Control long-distance, international, and toll-free calling charges with a single, predictable monthly plan.
  • Optimize your long-distance calling costs by “pooling” or sharing minutes across trunks.
  • Get lower effective rates with larger plans spread across multiple trunks.

Connectivity Options

  • Connect via SIP, PRI, or analog lines.

Service-Level Agreement (SLA)

  • Our exceptional SLA guarantees 100% uptime from the public phone network all the way to the handoff at your PBX.

Calling Packages

  • Our MOU packages include outbound long-distance, international outbound calling to more than 50 countries and inbound toll-free, as well as unlimited local calling.

Scalability

  • Scale from as few as eight call paths to thousands with no data circuit, installation, or equipment fees.

Secure Private Network

  • Trunks are delivered to the public phone network through our private fiber network, keeping voice traffic away from the internet and ensuring you have reliable and secure voice service.

Dedicated Bandwidth

  • Voice traffic remains separate from data traffic and receives its own bandwidth allocation, so your voice and data services never compete for capacity.

Analog Options

  • You have the ability to connect older analog devices, such as fax machines, point-of-sale devices, and key systems/PBXs.

E911 Service with PS/ALI Option

  • You can pinpoint emergency 911 calling locations to a floor, suite, or room number.

Full-Service Local Provider

  • Get a full range of calling services including local calling, domestic and international long distance, inbound toll free, directory listing, directory assistance and operator services.

Portal

  • Get any time, anywhere online access to costs, usage, and business continuity options.