Spectrum Business Phone

Call Hold

• Holds active calls and lets you make or receive a second call, then alternate between the two.

Call Logs

• Keeps a record of all missed, received, and dialed calls.

Call Transfer

• Easily transfers active calls to an internal or external line.

Call Waiting

• Allows you to manage multiple callers at the same time.

Caller ID Custom

• Allows you to choose the phone number and name that others see when you call.

Extension Dialing

• Quickly connects phones in your workplace using an extension.

3-Way Calling

• Connects you with other parties at once.

Auto Attendant

• Automatically answers a call and plays a menu of options to route callers.

Call Guard

• Block malicious robocalls and receive Caller ID alerts like “SPAM RISK” for other telemarketing calls. Add phone numbers to your Allow List so they’re never blocked or alerted.

Directed Call Pick Up

• Enables you to pick up an incoming call on another line by entering * + the extension on your phone.

Intercept Message

• Notifies callers when a disconnected number is no longer in service.

Sequential Ring

• Rings up to five additional phone numbers in sequence (when the phone is not answered, goes to next phone) when the line is called.

Call Forwarding

• Forwards your incoming calls to another number.

Call Forwarding Ring Splash

• Plays a special short ring tone to remind you when a the line is forwarded.

Fax to Email

• Sends incoming faxes to your email.

Readable Voicemail (VM to Text)

• Transcribes Voicemail to text and sends it to your email or mobile phone along with an audio file.

Voicemail Setup

• Sets up your Voicemail box and PIN.

Toll-Free Calling

• Add another level of professionalism to your business and make it easier for customers to contact you with dedicated 800 numbers.

Remote Number Forwarding

• Use this feature to seamlessly send inbound calls made to different phone numbers to a single phone line.