Fusion Connect Unified Communications

by Fusion Connect

Bring your workforce together, remotely

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With Fusion Connect Unified Communications, you get:

With Fusion Connect you’ll get the UCaaS platform that best meets your unique needs, and a technology partner you can trust.

  • Free, live, online training for voice and UC services
  • Dedicated Account Management for life and free, customized training
  • A self-service portal for service changes and billing
  • A comprehensive service portfolio of advanced connectivity, communications, and network security solutions
  • Flexibility and cost-effective options, because one size doesn’t fit all
  • The leading calling platform with 99.999% availability
  • Hosted Voice service includes more than 50 calling features

Web & Video Conferencing

•Improve teamwork by bringing together individuals and teams for scheduled and impromptu meetings.
•One-click entry into the conference session, from chat, audio, or video conferencing.
•Participants without the app can join a session with a single click within their favourite browser.
•Up to 1,000 participants can join.
•Share your screen, even allowing guests to have sharing controls.

Digital Whiteboarding, Share, Store Files

•Whiteboarding allows the presenter to draw or write on the screen share. Whiteboards can be saved for future reference.
•Real-time document editing with team members at the same time in the cloud.
•Archive and track changes to a managed project.
•Easily search for documents, meeting notes, and other files.

HD Video & Voice Calling

•Create important “face time” with colleagues, distributed teams, partners, and customers.
•See real-time reactions during calls; help everyone stay engaged.
•Use your softphone, desk phone, and/or mobile phone interchangeably for outbound and inbound calling using your business line and company minutes plan.
•Call Recording features to allow retaining records of conversations for compliance, training, etc.

Secure Encryption

•Secured collaboration with end-to-end encryption of messages, room names, and files.
•Media encryption protects audio, video, and screen sharing during the call.
•Indicators for external participants so employees can make informed decisions about the content they share.

Presence & Instant Messaging

•See when your contacts are available - manually set personalized status. Integrate presence with Microsoft Outlook.
•Conduct one-on-one or group IM chats.
•Easily search for co-workers and contacts for fast Instant Messaging or Calling.
•SMS/MMS text messaging to individuals and groups across different platforms and devices.